Complaint Review: Destination Yachts - Internet
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- Author Confirmed
- Destination Yachts Hwy 57,Montgomery IN 47558 Internet United States of America
- Phone:
- Web: destinationyachts.com
- Category: Boat Dealers
Destination Yachts Sheldon Graber - owner/president / Poor Sales Practices Internet
*Author of original report: Be weary of desperation
*Author of original report: BBB doesn't deal with civil collections
*UPDATE EX-employee responds: BBB
*Author of original report: Owner's response is misleading
*REBUTTAL Owner of company: Statements that are Accurate.
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My wife and I had numerous agreements by email as well as accepting two offers from and with owner, Sheldon Graber, to purchase a 15 x 50 2006 house boat. As stated we accepted these two offers conditionally in good faith from owner-Destination Yachts to purchase said house boat. This house boat was taken in on trade and located in Kentucky. A 10 hr travel time which included lodging/food expense to visit this boat. Once viewed, further agreements were made by email and loan was secured and approved.
Time away from work/loss of investment income due to fund gathering for purchase as well as getting downpayment in order per Mr Gaber's request took place. Original agreement was to take in our house boat on trade. When Mr Graber was pressed to proceed, he emailed me saying the following, " I have a private invester that puts his money in the trades. We have a boat that is about done on the line and he has the trade covered on that boat. He is at the max of what he wants to put out at this time. As we were trying to put this deal together I was unaware that this was an issue...without that money I will not be able to cover your trade in". The next day after my concerns were expressed of all our expenses and wasted time as we were misled, I received the following email, "Have spoke with two other people and have not had any luck. I will continue to look into...I also have someone looking at the other trade in that my invester has his money in but dont know any time lines." That was last communication we received.
Our problem was that we were misled and strung along for it appeared the president of his own company was not familiar with his own cash flow issues.
I later discovered that Mr Graber had a cash sale for the 2006 house boat and he continued to move with this other purchaser and sold the boat out from under us with no other communication.
I questioned Mr Graber reneging on his deals but he never responded.
The company's mission statement is "PROVIDE EXCELLENT CUSTOMER SERVICE WHILE MAINTAINING INTEGRITY IN ALL BUSINESS PRACTICES"
This report was posted on Ripoff Report on 01/06/2012 12:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/destination-yachts/internet/destination-yachts-sheldon-graber-ownerpresident-poor-sales-practices-internet-818922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Author of original report
Be weary of desperation
AUTHOR: Jay - (U.S.A.)
SUBMITTED: Wednesday, July 11, 2012
BBB has file and said all would be retained for future complaints, however, since funds were spent this issue was a civil case and they (bbb) could not be involved to collect damages. Local attorney's in company's state verified it was a civil matter for collection. As I was reminded by some of the saying "buyer beware".
#4 Author of original report
BBB doesn't deal with civil collections
AUTHOR: Jay - (U.S.A.)
SUBMITTED: Wednesday, July 11, 2012
BBB for this area has file, since funds were spent & lost due to company owner reniging on his offers, it became a civil action as per BBB and local attorney's in company's local area. Company owner knows what he did and said. Customers as the saying goes "Buyer Beware"
#3 UPDATE EX-employee responds
BBB
AUTHOR: Sheldon Graber - (United States of America)
SUBMITTED: Wednesday, July 11, 2012
You will notice, that if you go to the bbb.org, you will find no reports about Destination Yachts. As this claim was filed our information was sent to them also and cleared our buisness name.
#2 Author of original report
Owner's response is misleading
AUTHOR: Jay - (U.S.A.)
SUBMITTED: Wednesday, July 11, 2012
All information that was submitted is true and accurate. All inforation is documented as also recorded with BBB with copies of emails. Emails are accessible for all to review. The original complaint still stands as owner never to this day has responded or even cared to respond. Quite the contradiction of service that was represented to us.
#1 REBUTTAL Owner of company
Statements that are Accurate.
AUTHOR: Sheldon Graber - (United States of America)
SUBMITTED: Wednesday, July 11, 2012
This statement is not accurate. We stand by our word and we follow contracts and agreements that are signed. Nothing more needs to be said.
Sheldon Graber
President
Destination Yachts Inc.
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