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Report: #785558

Complaint Review: Devito Roofing - Mine Hill New Jersey

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  • Reported By: NJ customer — New Jersey United States of America
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  • Devito Roofing 172 US Highway 46 Mine Hill, New Jersey United States of America

Devito Roofing De vito Roofing Devito promised 10 yrs warranty on his craftsmanship, even since roof leaks because it installed without proper flashing, ignored our calls Mine Hill, New Jersey

*REBUTTAL Owner of company: Rebuttal to report 785558

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Devito installed a new roof in 2008. Roof had leaked many times after that in different locations. On 08/11 leak was allegedly fixed by them and leaked again in 2 weeks. DeVito Roofing didnt flash around skylites as is normal procedure to do so. Their post 'fix-its' of brushing on a roofing cement or Tar only compounded problem as evidenced in rusty nails, wet shingles and a puddle of water where the shingles met the skylight.

As a result: we have to Pay somebody to re-paint the interior, we have to hire another person to fix their mess, even though warranty is 10 yrs on this job. Most importantly we lost potential buyer of the house, who noticed the bubble formed in a ceiling after the rain during the showing of the house. In  presently slow real state market this is very upsetting.

Devito ignored our service requests and didn't showed up to fix the problem properly. I wish we never hired him.

This report was posted on Ripoff Report on 10/06/2011 12:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/devito-roofing/mine-hill-new-jersey-07803-3135/devito-roofing-de-vito-roofing-devito-promised-10-yrs-warranty-on-his-craftsmanship-even-785558. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Rebuttal to report 785558

AUTHOR: DeVito - ()

POSTED: Monday, February 24, 2014

 It has been brought to my attention there have been unscrupulous competitors making phony complaint reports for the sole purpose of  hurting other contractors with whom they can  not  honestly compete.  I am positive we did not do this roof, and do not remember even a phone call.

As the owner of DeVito Roofing, I would like to point out a few things.  The skylights in the posted photos are  Not new.  When we replace a roof, we always impress upon the owner the importance of  installing new skylights at the same time.  In addition, the roof in the photos appears to be 2-layers.  If  we determine it is practical to install a second layer on an existing roof , then under NO condition would wet re-use the existing skylights. 

DeVito Roofing has always maintained the highest quality of workmanship.  Our roofers are expertly trained and experienced.  Our reputation for top performance and dependability in honoring our warranties has been unshaken since 1981.

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