DHGate store policy is discriminating to buyer - lost more than $1000 on gown dresses We ordered several dresses (paid more than $1000) - no one was without serious tailoring problems or defects. Beijing

If any problem occurs with tailor work quality - the store is by default on the seller's side and buyer always has to prove that problem exists by following complex agreement routine for return: correct measurement, taking the right images and uploading them. All must be done in very short time interval - 7 days (usually buyer during this time already not available, attending the event). Usually upon arrival - it is already too late to provide proof.

Very complex workflow for dispute, again protecting and assisting only seller and DHGate, against buyer again. Usually DHGate takes the side of the seller anyway or issues very small amount of compensation to buyer (dress was 120$ and compensation was 15$, didn't accept my return). If buyer has to ship item back - DHGate gives just 4 days for shipping and uploading receipt. Shipping must be with tracking number(!!) which is astronomically high to China.

Workmanship. We ordered several dresses (paid more than $1000) - no one was without serious tailoring problems or defects. All sizes were incorrect. The quality level was like a student / beginner, who just started to learn to how to tailor. As a result we had to buy dresses in local stores (amazingly local stores served better, prices were not higher than in DHGate, if something is wrong -return is not a problem)

These are answers from seller veralove999 when i provided her with images showing problems with sizes (all were wrong): "Hello friend, you need to go to the tailor store to measure,your way is wrong,before we send the item to you,our QC checked many times,pls do it."

I can provide more examples of communication with DHGate stores upon request. The main problem is they manufacture clothes with defects, all with incorrect sizes - clothes that does not fit.