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Ripoff Report | Direct Merchants Bank Review - Nationwide
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Report: #7705

Complaint Review: Direct Merchants Bank - Nationwide

  • Submitted:
  • Updated:
  • Reported By: aurora il
  • Author Not Confirmed What's this?
  • Why?
  • Direct Merchants Bank Nationwide U.S.A.
  • Phone:
  • Web:
  • Category: Banks

Direct merchants bank credit card opened account with with out my permission.

*UPDATE Employee: You may think the acct was opened without your permission.

*0:

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I suddenly have a credit card with direct merchants reporting on my credit bureau. I never opened such an account. I never even heard of this company. It was opened in 1997. So now this delinquent account is reporting as a derogutory trade line.

I recently requested a credit report and found that I have a delinquent credit card with Direct Merchants Bank. I never opened such an account and now it is counting against me. If you can help in any way please let me know. I have not yet attempted to call this company because I don't know how to get in touch with them.

Thank You

Julian

This report was posted on Ripoff Report on 11/12/2001 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-merchants-bank/nationwide/direct-merchants-bank-credit-card-opened-account-with-with-out-my-permission-7705. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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2Consumer
0Employee/Owner

#2 UPDATE Employee

You may think the acct was opened without your permission.

AUTHOR: thomas - ()

POSTED: Saturday, August 03, 2002

Direct Merchants Bank is a large credit company. One that routinely buys and sells credit accounts to and from itself from other companies. Frequently there have been buyouts from other companies where accounts were still open, although having a zero balance. These accounts were converted to Direct Merchant Bank MasterCard accounts and cards were sent to consumers.

Now, most consumers, "knowing" they did not apply for these accounts, threw away the conversion cards and explanations without reading the information sent. Subsequently the converted cards contained annual fees which cause a minimum payment due, and further cause the account a past due status when statements are sent and thrown away as well.

One thing more, the information given on the account that was bought contains the consumers social security number and date of birth at the minimum. This is how the accounts show on credit bureau reports, because this information was supplied on a valid account sold to another company Direct Merchants Bank reports automatically to the bureaus the credit account that was converted.

Direct Merchants Bank bought at the minimum Ten different credit accounts from other companies last year. GE, PNC, Firstar, Elan, U.S.Bank, and Provident are some examples.

As to the account, call customer service, go through the security verification, ask where the acct was bought from and request acct closed with all fees waived. If the person you reach cannot waive the fees they will at least give you information to clear the account.

I hope this helps.

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AUTHOR: - ()

POSTED: Monday, November 12, 2001

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