Report: #610390

Complaint Review: Discount DVD Superstore - Chicago Illinois

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Ripoff Report is Xcentric Ventures

Submitted: Fri, June 04, 2010
Updated: Fri, June 04, 2010
Reported By: chcltbnny — Delray Beach Florida United States of America

Author Not Confirmed

Why?

Discount DVD Superstore 40E Chicago Avenue #320 Chicago, Illinois United States of America

Phone: (312) 380-6692
Web:
Category: On-Line Stores

Discount DVD Superstore DVD Distribution Center Mising Order and Missing Customer Support Chicago, Illinois

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I ordered twice on May 18, 2010 two separate orders. My payment has been taken from my account, but I have not received my product as of yet nor does it indicate on their site whether it has shipped. I waited the 7-10 business days and I am still waiting.

Their customer support email: support@discount-media-support.com does not work. It sends an error message back stating that this email address is invalid. And if you leave a voice mail message for Customer Support at (312) 380-6692, no one calls you back. AND the fax number says that they are temporarily out of service at this time.

I am going to dispute the charges with my bank as I do not think that the company is ever going to respond or send the items that I ordered.

This report was posted on Ripoff Report on 06/04/2010 01:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/discount-dvd-superstore/chicago-illinois-60611/discount-dvd-superstore-dvd-distribution-center-mising-order-and-missing-customer-support-610390. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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