Complaint Review: Dorian Studio - spokane,Phoenix,Vegas,Seattle,Boise,Portland,Denve Nationwide
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- Author Not Confirmed
- Dorian Studio 4212 W sunset Blvd spokane Wa Nationwide USA
- Phone: 18008263535
- Web: www.dorianstudio.com
- Category: Photography
Dorian Studio Big rip off, bad business practices, try to overcharge 25%more, Nationwide
*Author of original report: Problem solved
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This company take the School Photos for most of the kids, they didn't deliver mine, because in my checks, I chose not to have my address printed, well they are requesting 25% more because of that, which I don't get what that has to do with the Photos on the first place, I requested them to send my check back they wont do that either. When you call customer service, they treat you as if I was the one ripping them off, I had bad luck with Heidi P, if they can they would rip you, and the discrimination and dissapointment of the kids when they don't receive their pics, They are nice enough to send an empty envelope, with a new invoice. arent they a Piece of art? I hope the school districs review whom they give consessions
This report was posted on Ripoff Report on 09/11/2013 05:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dorian-studio/nationwide/dorian-studio-big-rip-off-bad-business-practices-try-to-overcharge-25morenbsp-natio-1083764. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Problem solved
AUTHOR: Gene - ()
SUBMITTED: Friday, September 13, 2013
Chris Wende Customer Service Manager at Dorian. Contacted me and apologized for the misunderstanding. She said when I called I should have only been charged the amount of the pictures - the other fees should have been waived. The agent youI talked to was unaware of this. She have spoken to all of their agents and made sure they are aware of the policies. She offered a refund. Problem solved
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