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Report: #1126743

Complaint Review: Dr. Jerry MacKenzie O.D. - Vancouver British Columbia

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  • Reported By: Mihela — Vancouver British Columbia
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  • Dr. Jerry MacKenzie O.D. 3049 W. Broadway Vancouver, British Columbia USA
  • Phone: 604 732-0311
  • Web:
  • Category: Eye Care

Dr. Jerry MacKenzie O.D. For Your Eyes Only Optometry False Prescription, Over $800 spent for glasses I didn't even need! Other optometrists have said my vision is perfect. Was told by J.D. MacKensie I need two kinds of glasses! Vancouver BritishColumbia

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I went into For Your Eyes Only because I felt my vision was becomming poorer, and I found a Groupon for a good deal on an eye exam at this clinic.

When I went in, I was told that since this was my first visit, the Groupon would not apply. (I already paid $40 for the groupon which he would not honour) He said however that he would give me a great deal on glasses instead. He was very overpowring and pushy when I tried to ask questions about why he would not honour the groupon. I had the eye exam done and Dr. MacKenzie told me that I needed two pairs of glasses, one pair for distance and one pair for reading. He also tried to 

I went to the front of the store to look at frames, and the woman who helped me seemed like she didn't know anything about glasses whatsoever. I eventually decided on two pairs: transition lenses for distance/driving and regular reading glasses, since that is what he said I needed. He also aggressively tried to sell me prescription sunglasses but I declined. None of the glasses had price tags on them, and it seemed as if the woman helping me was making up the prices as she went along. I specifically said that I needed glasses for driving and Dr. MacKenzie recommended the transitions. He did not tell me that transition lenses do not change colour behind a windshield, and that was the whole point of me opting for those pricier lenses. I found this out after the fact.

The bill ended up being over $800, which I was told by Dr. MacKenzie was an excellent deal. One of the pairs of glasses I recieved were completely crooked when I got them, and when I went back to the clinic to have them adjusted, the woman told me glasses are not supposed to be straight. When I told her I wanted them straightened out, she tinkered with them very haphazardly and then gave them back to me still crooked. I left the clinic fuming.

I was told it would take a couple of weeks for my eyes to get used to the glasses, but after two months they were still giving me headaches. I was told to come back after two months of wearing the glasses to have a second exam, which I found out later was not normal. Instead of going back to Dr. MacKenzie I went to Mount Pleasant Optometry, as they had the best yelp reviews. My exam at MPO was much, much more thorough and I was told at the end of the exam that I do not need glasses.

Dr. MacKenzie is a scam artist who is giving people false prescriptions, and charging exorbient amounts for glasses that people do not even need.

This report was posted on Ripoff Report on 02/26/2014 01:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dr-jerry-mackenzie-od/vancouver-british-columbia-v6k-2g9/dr-jerry-mackenzie-od-for-your-eyes-only-optometry-false-prescription-over-800-spent-1126743. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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