Complaint Review: DV Towing - Glendale Arizona
- DV Towing 5715 w Maryland Glendale, Arizona USA
- Phone: 623—516—4914
- Web: dvtowing.com
- Category: Auto Towing
DV Towing KEVIN Worst Tow Company Ever Glendale Arizona
*General Comment: Wow
*Author of original report: Wrong
*General Comment: Sorry...
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Someone else took my car on 9/3/15 and got in an accident. Apparently the phoenix police dept called this company DV towing to come tow the car because the car wasnt driveable. Mind you, I wasnt driving, nor can i because I am hooked up to an IV and a pump system at home due to a very complicated pregnancy. I called the tow company today 9/8/2015, keep in mind nobody answered sat, sun, nor mon due to Labor day holiday and this guy Kevin answers who is extremely rude. Says he is the highest up manager next to the owner and the owner will not waste his time on anybody so hes the only one I can talk to. He wants my vin # only in order to give me information on my car, mind you the information is in the glove box so theres no way i can get that for him because he has my car. Finally after arguing for 30 min he gives me the info off my liscense plate # because I know that by heart. He then procedes to tell me its goin to be $200 to get my car out but if i wait till friday its $500 from dmv for abandon title and $1500 for their services. Also... my car is a 99 toyota corolla and was in a crash so its only worth maybe $400 now. I told him my situation and that I cant get off my iv and pump untill a doctor comes out friday to unhook me and he says he doesnt care thats not his problem and the amount will still be the same. I call back to try and talk to someone else or get an email or something for the owner and he tells me he will call the cops for harrassment. This company will now not let me get my car out im 35 weeks pregnant and hooked up to machines and on bedrest at home, and he is supposedly filling for an abandoned title knowing i cant come get the car. These people are very ruthless. Please dont ever let anyone take your car to them. You will not be able to get it out.
This report was posted on Ripoff Report on 09/09/2015 12:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dv-towing/glendale-arizona-85301/dv-towing-kevin-worst-tow-company-ever-glendale-arizona-1253830. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 General Comment
Wow
AUTHOR: CHaynes9191 - (USA)
SUBMITTED: Wednesday, September 09, 2015
Wow, I'm sorry that you had to go through this, especially when pregnant. I hope things turn out for you, best of luck. And Tyg, I've seen you post on many different reports. Do you really sit around all day on this website waiting to respond to people's reports? If you don't agree with people's reports, obviously you have the right to post a rebuttal but the way you're going about it makes you look like a complete tool. "I see you're upset about the way Kevin acted over the phone, but the fact is this company isn't obligated to make exceptions for you because of your medical condition." See? That's all you needed to post. Nobody thinks you're cool or tough because you act like a tool in Internet comments.

#2 Author of original report
Wrong
AUTHOR: - ()
SUBMITTED: Wednesday, September 09, 2015
Obviously you had another employee write this for you. And i called the phoenix polic you are actually not legally allowed to file for abandoned title until after 40 days. So your company lies and cheats people out of money. Go look at all the comments about your company on google... ALL TERRIBLE. You guys obviously have a horrible reputation and not just from me. If you did better business maybe you would have good recommendations. And no i didnt allow him to take the car and no he wasnt running me an errand when i didnt know it was even gone.

#1 General Comment
Sorry...
AUTHOR: Tyg - (USA)
SUBMITTED: Wednesday, September 09, 2015
Sorry but the tow company is correct. YOUR personal medical issues have ZERO bearing on the job THEY have to do. YOU want extra consideration and they have told you no. NOT A RIPOFF!!! YOU do more harm to your case then you do to them by making this post. They DO NOT have to give you ANY consideration. Thier job is to tow cars and get paid for doing so. It doesnt matter that it was stolen from you. YOU wish to get the vehicle back and to do so it will cost x amount of money. Nothing more. YOU expect that YOUR issue is going to change the price or time frame in which this all happens. REALITY means that sometimes you dont get your way. Sometimes you cannot cry or BS into getting your way. YOU have to stop and try and be MORE adult then you usually are. Stop for a moment and ask yourself, How many different tales of woe do you think these people get to listen to on a DAILY basis? How many times have they heard someones life story all because that person THINKS they deserve a break? YOU are doing the same thing. YOU THINK that because YOU have a medical situation that ALL OF TIME AND SPACE is supposed to bend to YOUR will. It wont happen, it CANT happen. YOU are the problem because YOU EXPECT AND DEMAND that YOU get treated BETTER then everyone else. While I can sympathize with your situation, THEY ARE NOT WRONG!!!!!YOU ARE!!!!!
As for the "Someone else" driving your vehicle. Did YOU give them the keys to run an errand for YOU?? If so then ALL of this on you PERIOD!!!


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