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Report: #727347

Complaint Review: efooddepot.com - Oklahoma City Oklahoma

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  • Reported By: Alex — Clarksburg West Virginia United States of America
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  • efooddepot.com 7505 N. Broadway Extension. #A Oklahoma City, Oklahoma United States of America

efooddepot.com Food Depot Corp I ordered one thing they sent something else, lied about refunding Oklahoma City, Oklahoma

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The short version is I ordered six of one item and they sent 5 wrong things. I contacted them several times, spoke mostly with a Susan who 'assured' me that this would be handled quickly etc etc. This started April 19, 2011 and today is May 9. I was told to send pictured and the order number to their email and to destroy the product because they do not accept returns of what I ordered ( Great Wall Yinchiao Tablets without acetaminophen - it came with acetaminophen). I was told that I would receive an email with a return label. I never got that until Monday May 2, AFTER I was told by Susan that I would get a full refund (we had agreed that I would get a refund I would keep the one bottle they got right and I would pay to ship back the other 5).

 When I called her on Tuesday May 3, I was told that the refund would be in my account by Friday May 6. Today May 9th 2011 after numerous phone calls and an agreement with Susan that never occurred I was told by Susan that according to company policy (which was the first time anyone mentioned this) I must return the items before I get refund. I have filed complaints with BBB and Ok consumer protection office, as well with my financial institution. I will send everything back and let everyone know what happens. In the mean time... DO NOT DEAL WITH THIS COMPANY...

This report was posted on Ripoff Report on 05/09/2011 02:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/efooddepotcom/oklahoma-city-oklahoma-73116/efooddepotcom-food-depot-corp-i-ordered-one-thing-they-sent-something-else-lied-about-re-727347. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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