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Contrary to the RipOff report, I have had NOTHING but GOOD experience with Elance.  If I had ANYTHING NEGATIVE to report it would be operational issues of their website and then only minor suggestions.

I have been using Elance for the creation of Graphics and animations for about 18 months.  IO have executed in excess of twenty projects and I have always been pleased with the results.

The report against Elance seems to be more about the Freelancer on their job board. 

All internet job boards carry the same problem.  It is impossible to screen each service provider who registers and offers services.  While they try, a few bad apples slip through.  The simple concept of "Buyer Beware - Seller Beware" should be the watch phrase for everyone.

I suspect there is a great deal more to this complain than the user has told.  It would appear on the surface that they were careless in their security IF all they claim is true.  Alternatively, they may have a failing business model that is coloring theior comments and they are loo9king for someone to blaim?

Elance is an all around terrible service.  I have tried to work with numerous programmers who had very high ratings and glowing reviews who were completely incompetent.  The majority of which failed to complete any of the project. If you try to complain about the lack of completion Elance will send you  to their "third party" arbitrator called Net-Arb.  This is a total scam.  It was clear from the get-go that they had no intention of fairly assessing my case.

Their decision is rigged to always land on the side of the worker as this way Elance does not have to refund the money to the buyer.  Their written explanation was a joke.   It didnt even address the fact that over 70% of my requirements had not been met.  They then have the ability to remove any comments that I had written about the programmer and try to
make me pay for their $400 arbitration fee.  Net-Arb does not have a physical address and pretends to be neutral.  Shame on this company.  Do not ever use Elance!

I've been a member in good standing (freelancer, not client) for going on a year with Elance.  Through them, I have secured 24 jobs, received payment for each, and indeed work with repeat clients.  Elance is like my home away from home.  I have been the target of scam job invitations, but a report to elance usually takes care of that and the scammer is dispensed with. 



It is against Elance terms of service to have multiple accounts, or to hire oneself, or review oneself back in a positive light. 



They were more than likely kicked off the site because someone else reported them to Elance and they conducted an investigation.  The people at Elance have as many catch's put in place as possible but it is impossible for them to be aware of every client and every member's actions the second they take it.  That is why there are job IDs and proposal IDs.  So that should any of Elance's policies be violated, those of us who do value the site can report untoward behavior and get it nipped in the bud.



I'm sorry for your unfortunate experience, but if it were not for Elance I would not have the work opportunities from home that I have.

Thank you for this posting on Elance.com. Do you have another or other online companies that you can recommend as an employer? I would like to kick off my virtual administrative career, but am afraid of joining the wrong site and the damage to my own reputation.