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Ripoff Report | Emporium Review - Nationwide - Emporium no shipment
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Report: #1351499

Complaint Review: Emporium - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Dave — Manchester Maryland USA
  • Author Not Confirmed What's this?
    • Why?
  • Emporium Nationwide USA

Emporium No shipment California USA Nationwide

*REBUTTAL Owner of company: Response from Emporium
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 I ordered a rc car on January 4 2017 that still hasnt shipped talked to supervisor mia and got no where said my order was escalated but nothing ever happened this still hasnt shipped and no one is doing anything about it

This report was posted on Ripoff Report on 01/23/2017 02:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/emporium/nationwide/emporium-no-shipment-california-usa-nationwide-1351499. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

Response from Emporium

AUTHOR: Emporium Retail - (USA)

SUBMITTED: Monday, January 30, 2017

POSTED: Monday, January 30, 2017

Hello,

Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. 

We apologize that you did not receive your order and that the experience you've had with our company hasn't been a pleasant one.  We would like the opportunity to resolve this matter for you. .

We would like to further discuss your account with you to ensure you are completely satisfied. Please reach out to us with your full name, order # and reference your complaint # 1351499 at escalations@vnuretail.com 

We look forward to speaking with you to help improve your overall experience with us.

  
Sincerely,
Emporium Team

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