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Ripoff Report | Emporium Review - San Diego, California
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Report: #1361643

Complaint Review: Emporium - San Diego California

  • Submitted:
  • Updated:
  • Reported By: fmidstokke — irvington Kentucky USA
  • Author Confirmed What's this?
  • Why?
  • Emporium PO Box 502550 San Diego, California USA

Emporium I was told by them tom refuse item at door because i cancelled the order so i did & they keep biling me for product i did not get. i have called 3 times & they wont take care of the problem San Diego California

*REBUTTAL Owner of company: Response from Emporium

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i canceled my order & called them  they told me to refuse the of

rder at my door & i did & they continue to keep billing me.  i have called several times & keep being told its taken careof but they still keep billing me

This report was posted on Ripoff Report on 03/14/2017 09:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/emporium/san-diego-california-92150/emporium-i-was-told-by-them-tom-refuse-item-at-door-because-i-cancelled-the-order-so-i-di-1361643. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

Response from Emporium

AUTHOR: Emporium Retail - (USA)

POSTED: Tuesday, March 21, 2017

Hello,

Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously.

We understand your concerns, and will do what we can to provide you with information regarding your order cancellation.

For us to look into your order, please email us your full name, phone number, order number and reference your Rip off Report Claim # 1361643 to escalations@vnuretail.com.

We look forward to working with you on this matter.

Sincerely,
Emporium Team

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