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Report: #238655

Complaint Review: Epson - Long Beach California

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  • Reported By: Knoxville Tennessee
  • Author Confirmed What's this?
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  • Epson PO Box 93012 Long Beach, California U.S.A.

Epson Printer ripoff will not print even with $60.00 worth of new ink! Long Beach California

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Epson all-in-one cx5400 printer won't print one drop of ink even after buying $60.00 worth of new ink cartridges! This printer worked a little over a year, and then I started having problems with it not printing. First it started printing with white lines through the text, and then the next thing I know is it won't print at all - even with new ink cartridges. Called the tech support at Epson (562) 276-4367 and talked to some guy that I can't even pronounce his name and couldn't understand a dang word he said except the part that I would have to pay money for tech support and that the printer had a 1 year warranty! - imagine that! My first printer was a HP 660c that lasted for years (about 9) and still worked when I replaced it with this Epson all-in-one cx5400. Only reason I replaced the HP was because I wanted a printer that did it all.

Well, the Epson worked great for the 1st year or so, but then it quit printing all together - not even a drop! Foreign dude at Epson said it would cost me money to troubleshoot it and that it had a 1 year warranty and a bunch of gibberish I couldn't understand. I told the foreign dude what I thought and hung up - not sure if he understood the descriptive words that I laid out or not. I emailed their tech-support and then filed this rip-off report. I don't care about loosing the money; I just want people to know what a crappy company Epson is. If I lived near the Epson Company, I'd drive there and bash the friggin' thing (cx5400 piece o' crap) in their corporate lobby! I think I will take a baseball bat to it out in my back yard like on the movie Office Space! At least I will get some satisfaction out of beating it to no end! DON'T BUY EPSON PRINTERS - They are CRAP!!!

SteveO
Knoxville, Tennessee
U.S.A.

This report was posted on Ripoff Report on 03/09/2007 10:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/epson/long-beach-california-90806-2469/epson-printer-ripoff-will-not-print-even-with-6000-worth-of-new-ink-long-beach-californ-238655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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