Complaint Review: Expedia.com - Internet
- Expedia.com Internet United States
- Phone:
- Web: www.expedia.com
- Category: Hotel REservations
Expedia.com Would not honor Price Gaurantee for $26 price drop to match lower price
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I used the hotel price guarantee to get price difference refunded for my hotel stay. I have used this feature many times in the past and did not have a problem until my reservation with La Quinta Inn Austin Airport. After several emails back and forth Expedia customer service told me to cancel my reservation and book a new room. I Have never had to do this and just want the money refunded.
Refund me the quoted price difference for the room. $26.17 refund I submitted all required documentation for this and it it still in Expedia system. That is all I ask for. I am tired of the excuses and beating around the bush. You are not right in telling a customer to cancel his hotel reservation and then rebook it at a higher price.
This report was posted on Ripoff Report on 05/01/2018 12:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/expediacom/internet/expediacom-would-not-honor-price-gaurantee-for-26-price-drop-to-match-lower-price-1441102. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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