Report: #1431247

Complaint Review: Explaindio Video Software - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Mon, February 26, 2018
Updated: Mon, February 26, 2018
Reported By: Carol — OKLAHOMA CITY Oklahoma United States

Author Confirmed

Why?

Explaindio Video Software Internet United States

Phone:
Web: http://explaindovideocreator.com/
Category: Computer Software

Explaindio Video Software Purchased Software download from Explaindio on February 21, 2018 today is February 26, 2018, NO DOWNLOAD LINK GIVEN

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Purchaed software download from Explaindio on February 21, 2018 via paypal. Today is February 26, 2018, NO DOWNLOAD LINK provided. There is no phone number on the website. Sent an email from my personal email address requesting assistance. Automated response. Next day I sent an email from my paypal account email thinking maybe they ignored email coming from email account with no purchase.

Received email from Explaindio asking for paypal payment information. Sent screen shots showing payment to explaindio. Received email from Explaindio saying they can't find the payment. Payment shows on Paypal to JvZoo. Get email from Explaindio saying I should cancel Paypal Transaction. Contact Paypal, told I cannot cancel, payment went to Explaindio as an echeck. Get another email from Explaindio admonishing to not create more than one ticket on Februarty 23, 2018.

This report was posted on Ripoff Report on 02/26/2018 08:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/explaindio-video-software/internet/explaindio-video-software-purchased-software-download-from-explaindio-on-february-21-201-1431247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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