Complaint Review: Fire Your Pool Guy - Internet
- Fire Your Pool Guy fireyourpoolguy.com Internet U.S.A.
- Phone:
- Web:
- Category: Pools & Saunas
Fire Your Pool Guy deceptive trade practice Internet
*Author of original report: Just a minute
*Consumer Comment: Fire Your Pool Guy is Terrific Dont know what you're talking about
*Consumer Comment: Fire Your Pool Guy is Terrific Dont know what you're talking about
*Consumer Comment: Fire Your Pool Guy is Terrific Dont know what you're talking about
*Consumer Comment: Fire Your Pool Guy is Terrific Dont know what you're talking about
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Fire your pool guy proports to have a book on pool maintance..they have sent me a periodic newsletter which was quite good.
I found out after paying my money (thank God I used paypal), I found out that I had just purchased a downloadable e-book. A careful reading of their
site finds that they use the word "guide"; but never tell you that you are buying ones and zeros rather than ink and paper.
Already irritated I click on the link for the "guide" and it asks for a name and password that I never recieved until I complained a second time hours later.
At that time I stated for a second time that I was expecting a REAL book...heoffered to send me one.. One shouldn't have to go through this rigamarol to get what you thought you had paid up front for. CAVEAT EMPTOR
John
Richmond, Texas
U.S.A.
This report was posted on Ripoff Report on 03/19/2008 06:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fire-your-pool-guy/internet/fire-your-pool-guy-deceptive-trade-practice-internet-319475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Author of original report
Just a minute
AUTHOR: John - (U.S.A.)
SUBMITTED: Saturday, May 03, 2008
As was previously stated I have no quarrel with the information, My beef is with the deceptive advertizing...It refers to the product as a
guide..once it does call it a book
Nowhere did it say it was a downloadable e-book...had they simply been straight about this I'd have zero gripes..I felt bait-and-switched after paying my money THEN and only then finding out it was an e-book..
A good product dosn't need deception to sell.
Fortunately, I used paypal as the vendors site became less than helpful
after they had gotten my money.
My beef was not the product but the deceptive promotion. That's about the size of it.

#4 Consumer Comment
Fire Your Pool Guy is Terrific Dont know what you're talking about
AUTHOR: Leftysue - (U.S.A.)
SUBMITTED: Saturday, May 03, 2008
I was a "new" pool owner a year ago without a clue. I found Mr. Duff and his Fire Your Pool Guy website and manual. I emailed him,got his newsletter, and ordered his manual, which I downloaded and saved on my computer. Excellent!. I called for my phone consultation, and while it took a little bit for him to get back to me, he took the time to assist me through solving my pool problem. He responds to emails with detail and is terrific and knowledgeable. I think there are a lot of pool services out there that either dont care or dont know what they are talking about. Fireyour Pool guy is a answer to this cry for help from pool novices everywhere. He and his service are terrific. Ithink whoever had a bad experience ought to give him another shot. His service is worth every penny. Mike, Matthews, NC

#3 Consumer Comment
Fire Your Pool Guy is Terrific Dont know what you're talking about
AUTHOR: Leftysue - (U.S.A.)
SUBMITTED: Saturday, May 03, 2008
I was a "new" pool owner a year ago without a clue. I found Mr. Duff and his Fire Your Pool Guy website and manual. I emailed him,got his newsletter, and ordered his manual, which I downloaded and saved on my computer. Excellent!. I called for my phone consultation, and while it took a little bit for him to get back to me, he took the time to assist me through solving my pool problem. He responds to emails with detail and is terrific and knowledgeable. I think there are a lot of pool services out there that either dont care or dont know what they are talking about. Fireyour Pool guy is a answer to this cry for help from pool novices everywhere. He and his service are terrific. Ithink whoever had a bad experience ought to give him another shot. His service is worth every penny. Mike, Matthews, NC

#2 Consumer Comment
Fire Your Pool Guy is Terrific Dont know what you're talking about
AUTHOR: Leftysue - (U.S.A.)
SUBMITTED: Saturday, May 03, 2008
I was a "new" pool owner a year ago without a clue. I found Mr. Duff and his Fire Your Pool Guy website and manual. I emailed him,got his newsletter, and ordered his manual, which I downloaded and saved on my computer. Excellent!. I called for my phone consultation, and while it took a little bit for him to get back to me, he took the time to assist me through solving my pool problem. He responds to emails with detail and is terrific and knowledgeable. I think there are a lot of pool services out there that either dont care or dont know what they are talking about. Fireyour Pool guy is a answer to this cry for help from pool novices everywhere. He and his service are terrific. Ithink whoever had a bad experience ought to give him another shot. His service is worth every penny. Mike, Matthews, NC

#1 Consumer Comment
Fire Your Pool Guy is Terrific Dont know what you're talking about
AUTHOR: Leftysue - (U.S.A.)
SUBMITTED: Saturday, May 03, 2008
I was a "new" pool owner a year ago without a clue. I found Mr. Duff and his Fire Your Pool Guy website and manual. I emailed him,got his newsletter, and ordered his manual, which I downloaded and saved on my computer. Excellent!. I called for my phone consultation, and while it took a little bit for him to get back to me, he took the time to assist me through solving my pool problem. He responds to emails with detail and is terrific and knowledgeable. I think there are a lot of pool services out there that either dont care or dont know what they are talking about. Fireyour Pool guy is a answer to this cry for help from pool novices everywhere. He and his service are terrific. Ithink whoever had a bad experience ought to give him another shot. His service is worth every penny. Mike, Matthews, NC


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