Flatfair.com I ordered a dinning room set ,it arived broken they have kept me with no answers for a month and now they are saying to made we will not replace it. califoria Internet

 I ordered a dinning set from flatfair.com because the sales department insured me that it could be shipped without being damaged I receive it on 8-16 the boxes were damaged and that is what i was writing on the receipt when the truck driver confronted me and told me I could not put that on the ticket because I could not see inside the bow and there was lots of styrofoam in box to protect it.He said I had to write for further inspection and would not let me cut the box  open to inspect the table until I signed the ticket.so I signed the truck driver handed me a ticket and ran and jumped in his truck before i could get a knife and cut the  box open. so the table top is broken and they have given me yhe run around for 4 weeks and now they are saying I cannot sent it bake because it,s  been to log.