Flip the trend No other name Charged my credit card & never mailed my order Internet

I seen their advertisements on Facebook. They were giving free dog beds & all I had to pay was the sh/h of $4.95 for each dog bed. But before I purchased the beds they had a phn# listed, so I clld them. I wanted to knw how many beds I was able to buy, she told me 14 beds. So I ordered 3. After 5 day's I was wondering if my order had been shipped, so I tracked my order & went to chat on the website. Well a msg appeared on the acc saying tht they were offline for the moment & to leave a msg in the form if an email, which I did but after 24hrs, as stated, I still hadn't heard frm them. So yesterday I did the same thing & today as well. I chkd my credit card activity & its shown tht they drafted my card on Nov 24th 2017 the same day I placed the order. I came across someone else's issue's tht they're having with this website, plus a few other's as well & I decided to file a complaint as well. Im also planning to file another complaint with the BBB & any/all other online social media outlets warning ppl not to order frm this fraudulent website comp. And if they too has fallen for this scam & now are victim's, to file complaints everywhere they possible can. Im on a fixed income, so my $$ is limited & $14.95 may not seem like a lot, but to me it is. So I have asked my credit card comp to review my complaint & to reissue my $ back on2 my card. So they're going to investigate this issue as well. I just have to be more wise when ordering online & if it's too good to be true, then most likely its not right!