FNC Insurance agency Citi mortgage My husband died in January so i was making call to find out information on the account and was put off because iam not letting them take my payment from the account anymore I tried to ask what was the money for so I would know how to pay and what the payments whent, I was told rudely you'll have to ask citi mortgage I can't do that ask ing what was the 260 $ a month for u have to ask them so I did and they try to say they don't have anything to do about FNC what I just need to now where the money whent that's all still I was totally shut down still looking for it why won't they talk to me worried widow Nationwide