Fred Haas Toyota Country In Houston TX Female Minority Customers, Beware of Fred Haas Toyota Country ! RIPOFF Houston Texas

can be 'Googled', right?

'Googling' this- SLUDGE POEM, and it starts the 10th 'Update' to that Ripoff Report!

I agree with you totally. Thanks for the response.

It's really not about what Toyota did to me. It's about what Toyota was doing to their customers.

To Karl - Highland Ranch:

I am not fond of Toyotas at all. The noisiest and most overpriced car I ever had was a 1984 Tercel and I drove a 2006 Solara convertible 300 miles until I could find someone to take it off my hands. It rode like a truck and flexed all over the place. Toyota service (by the book) is way overpriced and the 15,000 mile "service" and subsequent ones are rarely needed.  I drive Chevrolets and Cadillacs. What has Toyota done to you? Every comment you make is negative and I was just curious.

that article on the web, if you'd like.

You can 'Google' this- BALTIMORE SETTLEMENT CALIFORNIA TOYOTA, and read the Class Action Lawsuit filed by African Americans & Hispanics because Toyota Corporation & their dealer network targeted minorities and put them in higher interest rate car loans due to their RACE! 'Baltimore' is the last name of the main plaintiffs. Mr. & Mrs. Baltimore are an African American couple.

This report is very old and it is the only negative report filed against this dealership. Nevertheless, I am posting a rebuttal, because this report is NOT representative of this dealership:

1) This incident occurred only a short time after this dealership opened. Both the managers involved have since been replaced.

2) The year this incident occurred -- and EVERY year since -- this dealership was awarded Toyota's highest honor, the President's Club. That award is given only to dealerships who achieve the highest level of customer satisfaction.

3) For the calendar year just concluded, this dealership had the highest customer satisfaction rating in our entire region.

The reason was just being female.

IE my husband is in the military. One of the people in his unit took a female (also in his unit.) To a car dealership over lunch break, (her husand and her needed 2 cars.) They talked to the guy. When he explained who it was looking for a car, they talked to her like she didn't know anything. (She's a mechanic.) She thought that she finally made them see the light until she noticed that they had put in for her credit report with her first name and her co-workers last name. (BTW they were both in uniform.) She decided I'm not buying from there.

It is too bad about what happened to you and if the employees laughed at you that was uncalled for.
However if they gave you the wrong key in error this could be a honest mistake.
It is not any dealers responsibility to service a car that does not belong to them nor is it their responsibility to take you home.
Did you even ask for these services?
Remember the Nissan in question belonged to you and the dealership cannot repair it without your consent.