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Report: #427868

Complaint Review: Freeshipping.com - Insiders Club - Pro-flowers - Internet

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  • Reported By: Brattleboro Vermont
  • Author Confirmed What's this?
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  • Freeshipping.com - Insiders Club - Pro-flowers freeshipping.com Internet U.S.A.

Freeshipping.com - Insiders Club - Pro-flowers Scam - Misleading Offers - Beware! Internet

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I ordered flowers/plants Dec.2008 frm Pro-flowers. I took advantage of "free shipping" offer. While placing orders it said it was a rebate. OK fine assumed I'd fill out paperwork after items were del'd.

After all orders placed with shipping rebates totaling $73.91 was flipped over to an "affiliate company" of theirs called freeshipping thru insiders club. The offer said I would have to sign up for their program & try it FREE for 30 days & if I did not want to continue as a subscriber I could then cancel. I thought considering I a good amount in shipping I would do this. I then filled out all info. they requested - including my cc information.

Some time went by & nothing so I went to their site and found I had to fill out info on-line requesting each individual rebate. Then I had to print & fill out an extensive form for each delivery and mail that along with a copy of the order & paid receipts. So I did all of this.

I was coming up on the end of the 30 days & nothing so I again went to their site. I emailed them about this. Their site is tricky to use (figures!) to get to your history. I looked mine up & the list of the rebates & amounts were entered but "pending". I then read further & it stated they had 6 weeks to refund. And to get your refunds paid you had to be an active member. Well there was the first B.S. - this ment I would have to obviously pay for a second month to get my rebates!

6 weeks went by & nothing so I contacted Pro-flowers who said they were very sorry & would look right into it. They emailed back & said some rebates had been processed for me.

After getting the run-around & I taking a more aggressive approach with freeshipping who said they couldn't find anything on me (ya right). I was told two rebates had been processed & payments sent out. Again I waited and nothing. So I then went back to my history & found two rebates stating they were processed - one was for $14.98 and the other for $00.02 - love that last one!?! All the other requests for rebates I had filed were not there?

I went back & forth between freeshipping & Pro-flowers & was told I clicked on a $15.00 coupon. What are u talking about I asked. They said that was the program! I told them exactly what I read & did & expected my refunds immediately. Pro-flowers then sent an email to freeshipping who responded but the idiots sent the response to me by mistake. I found out exactly what they planned to do -nothing & thought I'd just go away. I sent Pro-flowers a copy of the email & stated how professional they were (including their "affiliate company" and I now understand what they think of their customers.

I did everything I could to work this situation out but I spent enough time for nothing. I then contacted my bank & filed a dispute for the amount of the rebates I was due. These charges will be removed from my credit card.

One thing for sure is BEFORE doing business with anyone I will check "Rip-Off" Report. There were many negative reports on both of these companies.

Rip-off is definately a great service and Please tell everyone about it as I am doing!
Freeshipping.com Insidersclub.com
Proflowers.com

Gertrudepsd
Brattleboro, Vermont
U.S.A.

This report was posted on Ripoff Report on 02/24/2009 08:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/freeshippingcom-insiders-club-pro-flowers/internet/freeshippingcom-insiders-club-pro-flowers-scam-misleading-offers-beware-internet-427868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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