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Report: #102972

Complaint Review: FurnitureUSA - Clemmons North Carolina

  • Submitted:
  • Updated:
  • Reported By: Commack New York
  • Author Not Confirmed What's this?
  • Why?
  • FurnitureUSA 110 Westwood Village Drive Clemmons, North Carolina U.S.A.

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I had ordered a bedroom set for my daughter on 12/15/03 from this company, and as the other's had stated they were very professional in there responses and the way they handled the sale. I was required to put down a 40% deposit which was $741.00 on my credit card. After 6 months of non-delivery I finally cancelled the order and was told I would receive the refund in approx 2wks well to this day NOTHING!!

I was also told in a non-direct manner by Rachel Adams and Mary(when I was able to reach them) to contact my credit card company to get my deposit back. I am furious it looks like I'm out this money!! There is no way to contact them. I have called, emailed, left messages posing as potential sales to see if they would call me back NOTHING!!! Don't ever order from them they are probably out of business by now!!! I'm sure if you had we will all be part of a class action law suit against them especially John Dudlley and Mr. Dean Warren The head Liar's.

Another @#$%^&*& customer

John
Commack, New York
U.S.A.

This report was posted on Ripoff Report on 08/10/2004 11:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/furnitureusa/clemmons-north-carolina-27012-8760/furniture-usa-rip-offs-take-money-and-run-clemmons-north-carolina-102972. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 UPDATE Employee

Please do not judge us by the mistakes of a company we have no affiliation with

AUTHOR: Ecrader - (U.S.A.)

POSTED: Friday, July 24, 2009

Hello Rip Off Report Readers,

I would like to point out that the Furniture USA which is referenced in all of these posts has been out of business since 2005. The previous owners were located in North Carolina. The web address (www.furnitureusa.com) was purchased by an upstanding company in Sacramento, CA by the same name. We have a clean record with all agencies, as well as a strong commitment to customer service. If you search for furnitureusa.com online and check the review websites you will see hundreds of positive customer reviews on the current Furniture USA.

Please do not judge us by the mistakes of a company we have no affiliation with, and has been out of business for years. We are working hard to earn your business and keep our customers happy.

If you have any questions please contact us directly at info@furnitureusa.com.

Best Regards,
Emily Crader
Director of eCommerce Operations
Furniture USA

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#3 UPDATE Employee

Please do not judge us by the mistakes of a company we have no affiliation with

AUTHOR: Ecrader - (U.S.A.)

POSTED: Friday, July 24, 2009

Hello Rip Off Report Readers,

I would like to point out that the Furniture USA which is referenced in all of these posts has been out of business since 2005. The previous owners were located in North Carolina. The web address (www.furnitureusa.com) was purchased by an upstanding company in Sacramento, CA by the same name. We have a clean record with all agencies, as well as a strong commitment to customer service. If you search for furnitureusa.com online and check the review websites you will see hundreds of positive customer reviews on the current Furniture USA.

Please do not judge us by the mistakes of a company we have no affiliation with, and has been out of business for years. We are working hard to earn your business and keep our customers happy.

If you have any questions please contact us directly at info@furnitureusa.com.

Best Regards,
Emily Crader
Director of eCommerce Operations
Furniture USA

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#2 UPDATE Employee

Please do not judge us by the mistakes of a company we have no affiliation with

AUTHOR: Ecrader - (U.S.A.)

POSTED: Friday, July 24, 2009

Hello Rip Off Report Readers,

I would like to point out that the Furniture USA which is referenced in all of these posts has been out of business since 2005. The previous owners were located in North Carolina. The web address (www.furnitureusa.com) was purchased by an upstanding company in Sacramento, CA by the same name. We have a clean record with all agencies, as well as a strong commitment to customer service. If you search for furnitureusa.com online and check the review websites you will see hundreds of positive customer reviews on the current Furniture USA.

Please do not judge us by the mistakes of a company we have no affiliation with, and has been out of business for years. We are working hard to earn your business and keep our customers happy.

If you have any questions please contact us directly at info@furnitureusa.com.

Best Regards,
Emily Crader
Director of eCommerce Operations
Furniture USA

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#1 Consumer Comment

Contact the FBI and Secret Service

AUTHOR: Debbie - (U.S.A.)

POSTED: Thursday, August 19, 2004

They need to hear from all of us! They need to investigate Mail and Credit Card Fraud but they need to hear your story too. They got away with alot! FBI Greensboro - 336-855-7770 and Secret Service is 336-547-4180. Let's Roll!

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