Complaint Review: GameTag - Internet
- GameTag Internet USA
- Phone:
- Web: www.GameTag.com
- Category: On-Line Business
GameTag.com Took my information said they would pay but didn't pay and does not respond to any contact Internet
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I have a World of Warcraft account I've been trying to sell for the last 6 months and so far I've contacted several companies. The vast majority of them are offering a whopping $50, so I declined all those offers. I read rave reviews about this site, GameTag.com so I decided to give it a shot.
I filled out their ridiculously long application, they asked what I wanted for the account, I said $600, and to my surprise I was offered that amount! I was pretty happy about that and expected that I'd have that money within a week, given that the website states my application should be processed in 24 to 48 hours and receive payment shortly after that.
So a week goes by and I haven't heard anything. I check the status of my application, and all it says is "Pending". According to their description on the site, that means I just sit back and wait til an agent reviews it. So I try and be patient.
I wait another week, so now we're at the end of week #2, and still nothing. I check the status...Pending. I write them an email asking about the status of the application. A few days go by, no response. I contact them on their Facebook page. I send them a message, I write on their wall, and I even went back to their website to "chat with a live agent" as they supposedly have that option as listed on their site.
Fast forward to today, now SIX WEEKS LATER I have STILL heard NOTHING! Not a peep! How can a company run with zero response to their customers? I checked the status on their site and now it says "Waiting in Queue". And their description basically says waiting in a long line of orders. So SIX WEEKS later and they haven't even looked at my application yet? So much for 24-48 hours!
Growing increasingly impatient about it, I found this site (Ripoff Report) and saw a TON of reports filed against GameTag.com for the EXACT SAME PROBLEM! Silly me, I should've done my research first...oh wait. I DID! I'd love to know how the people who wrote rave reviews about GameTag.com got their payment. These aren't some Joe Schmoe reviews either, a lot of them are from LEGIT gaming sites. I trusted those reviews, I gave them my information, I'm expecting $600 within a week, and instead I get six weeks of waiting and ZERO information.
I did a little more research into this site and I've noticed that GameTag.com actually responded to a few reports that were filed and then people wrote rebuttals stating the report is null and they finally received their payment. So, GameTag, if you're reading this, I would not be filing this report if I received ANY KIND OF RESPONSE from you!
I checked my WoW account, everything is fine, no one hacked into it or anything. I'm not claiming GameTag "stole" my account like a few reports suggest. I'm just pretty upset over the fact that I listened to the gaming sites I trusted, and put my faith in selling my account to GameTag, and they have the worst customer service I've ever seen. Here's a tip, GameTag.... ANY type of response is better than NO response! If GameTag pulls through and I receive my payment and everything is good, I will post my rebuttal but until then this report stays open.
This report was posted on Ripoff Report on 11/15/2013 02:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gametag/internet/gametagcom-took-my-information-said-they-would-pay-but-didnt-pay-and-does-not-respond-t-1099615. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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