Report: #276820

Complaint Review: GEVALIA COFFEE - Dover Delaware

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Ripoff Report is Xcentric Ventures

Submitted: Wed, October 03, 2007
Updated: Wed, October 03, 2007
Reported By: — Madison North Carolina

Author Confirmed

Why?

GEVALIA COFFEE gevalia.com Dover, Delaware U.S.A.

Phone: 800-GEVALIA
Web:
Category: Food Vendors

GEVALIA COFFEE STILL RIPPING ME OFF!! Dover Delaware

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I cancelled my account before Christmas of 2006. They continued to send their nasty coffee. I threw it away and called them to request they not send me anymore of their product AGAIN. They informed me that I OWE them for the coffee they sent after my subscription cancellation! I refused to pay. Then I received a bill DOUBLING the amount they billed me for earlier! I called and refused to pay. NOW I am receiving mail from a collection agency.

When I called Gevalia today, they still have record of my account, but NO RECORD OF MY CANCELLATION!! Instead, they have a record which states that GEVALIA cancelled my account due to non-payment! Also, they ADMITTED that the double billing is a mistake, but cannot garuntee that it will be disclosed to the collection company!! WHAT A RIP-OFF!! WATCH THIS COMPANY, FOLKS!!!

Cynthia
Madison, North Carolina
U.S.A.

This report was posted on Ripoff Report on 10/03/2007 07:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gevalia-coffee/dover-delaware/gevalia-coffee-still-ripping-me-off-dover-delaware-276820. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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