GNS, Inc., Global Nutrition Sciences, Slim Seduction ordered "free sample" only to be charged additional $49.95 and once I returned product for refnd, they claim they never received it Arvada Colorado

The offer you ordered from wasn't advertised as a free sample, this was advertised as a free 21 day trial of Slim Seduction. We explain in the terms and conditions on the order page that you would be billed $49.95 for the trial bottle if you keep it past the trial period. We do also provide you with an additional 9 days after the 21 day trial period ends where you can return your product for a refund. We present this information to you in the terms and conditions on the order page, on the order confirmation page, order confirmation email, as well as on the order invoice which you read.

We advise our customers in the copy of the return policy included with all shipments to use UPS, Fed-Ex, or certified mail to track the package and ensure it is received by us. We understand that you were unable to receive a refund for the order you returned to our company. We would like to offer further assistance by contacting customer service at 1-800-595-4670.

Thank you,
Supervisor

The offer you ordered from wasn't advertised as a free sample, this was advertised as a free 21 day trial of Slim Seduction. We explain in the terms and conditions on the order page that you would be billed $49.95 for the trial bottle if you keep it past the trial period. We do also provide you with an additional 9 days after the 21 day trial period ends where you can return your product for a refund. We present this information to you in the terms and conditions on the order page, on the order confirmation page, order confirmation email, as well as on the order invoice which you read.

We advise our customers in the copy of the return policy included with all shipments to use UPS, Fed-Ex, or certified mail to track the package and ensure it is received by us. We understand that you were unable to receive a refund for the order you returned to our company. We would like to offer further assistance by contacting customer service at 1-800-595-4670.

Thank you,
Supervisor

The offer you ordered from wasn't advertised as a free sample, this was advertised as a free 21 day trial of Slim Seduction. We explain in the terms and conditions on the order page that you would be billed $49.95 for the trial bottle if you keep it past the trial period. We do also provide you with an additional 9 days after the 21 day trial period ends where you can return your product for a refund. We present this information to you in the terms and conditions on the order page, on the order confirmation page, order confirmation email, as well as on the order invoice which you read.

We advise our customers in the copy of the return policy included with all shipments to use UPS, Fed-Ex, or certified mail to track the package and ensure it is received by us. We understand that you were unable to receive a refund for the order you returned to our company. We would like to offer further assistance by contacting customer service at 1-800-595-4670.

Thank you,
Supervisor

The offer you ordered from wasn't advertised as a free sample, this was advertised as a free 21 day trial of Slim Seduction. We explain in the terms and conditions on the order page that you would be billed $49.95 for the trial bottle if you keep it past the trial period. We do also provide you with an additional 9 days after the 21 day trial period ends where you can return your product for a refund. We present this information to you in the terms and conditions on the order page, on the order confirmation page, order confirmation email, as well as on the order invoice which you read.

We advise our customers in the copy of the return policy included with all shipments to use UPS, Fed-Ex, or certified mail to track the package and ensure it is received by us. We understand that you were unable to receive a refund for the order you returned to our company. We would like to offer further assistance by contacting customer service at 1-800-595-4670.

Thank you,
Supervisor

Unfortunately, this, like many other false complaintents, do not want to admit the reason they were not provided the service they were "promised", is because they failed to perform due diligence. I have copied and will paste the Terms and Conditions I copied directly from the web page where the product Slim Seduction was ordered. Decide for yourself, is this a case of "fraud" or a case of ignorance.

Free 21-Day Trial* Terms and Conditions:
[Only applies for the Free 21-Day Trial* offer, not if you purchase multiple bottles upfront.] Start your FREE 21-Day Trial* now to receive two 30-day supply bottles of Slim Seduction. You simply invest $3.97 today for shipping and handling and you will have 21 days from today to evaluate this amazing weight-loss system for yourself.

When you notice significant results, do nothing. You will be billed the discounted survey-member price of $39.95 per bottle at the end of your 21-day trial period... a 43% savings! But, if you decide that Slim Seduction is not for you, simply return the unused portion before the end of your 21-day trial and you will NEVER be billed. You also have 30 days to return the unused portion of Slim Seduction for a 100% refund of your purchase price (minus s&h).

If you decide to keep Slim Seduction, you will also receive a FREE membership in the Always Slim Club. This means you won't have to remember to reorder, and you won't run out of Slim Seduction right when you start to see great results because you'll continue to get two, fresh 30-day supply bottles shipped just before you're scheduled to run out. Plus you will save $10 off today's discounted price, with each Always Slim shipment, and get FREE Shipping! Plus, we set aside a special reserve so Club Members NEVER go on backorder (Slim Seduction often goes on backorder due to major news coverage). There is no minimum to buy and you can cancel, skip, or delay your shipments at any anytime by calling us at 1-800-595-4670