Complaint Review: Gold Key Resorts - Virginia Beach Virginia
- Gold Key Resorts 1081 19th Street, Suite 300 Virginia Beach, Virginia USA
- Phone: (800) GOLD KEY
- Web: http://www.goldkeyresorts.com/
- Category: Public Relations
Gold Key Resorts 1081 19th Street, Suite 300 Fax: (757) 368-1980Virginia Beach, VA 23451 GOLD KEY RESORT RIPOFFS Virginia Beach Virginia
*Consumer Comment: Go and enjoy week 52
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Gold Key Resort is a dishonest organization with salesmen that lie about their products at any cost. They offered us a timeshare and told us we could use it or exchange the week anytime we wanted for another location as long as it’s available.
They sold us week 52 and assured us that the week we bought could be used at any time. When we pressed and asked another manager, he reassured us that we should not be worried that we could absolutely use it at any time.
We have been unable to use the timeshare at all after trying for a year ahead of time.
Gold Key Resort later contacted us to try to sell us another week, saying that whoever sold us week 52 was a “poor” salesman. All we needed to do is to buy a high demand week and pay more money for it. Buying a high demand week would allow us to finally take advantage of the timeshare.
When we asked the new salesman why the company sold us something we could NOT use, he admitted that we were misled. The new salesman confirmed that the week we bought was useless. His actual response, when we asked him, if the product was useless is: "It's not useless, but it will be very, very hard for you to book any vacation out of it, because you bought a week that no one will want to exchange".
The people who sold us the initial week reassured us that week 52 could be used at anytime, over and over again. PLAIN LIE.
Needless to say, we turned down the sale and we are now STUCK with a useless timeshare and $8000 in the hole.
Please let consumers know about this SCAMMING organization. They should be arrested or at the very least they should be sued for selling useless products to people and then turn around and try to sell us yet another SCAM.
Consumer BEWARE!
This report was posted on Ripoff Report on 07/26/2014 03:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gold-key-resorts/virginia-beach-virginia-23451/gold-key-resorts-1081-19th-street-suite-300fax-757-368-1980virginia-beach-va-23451-1165209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Go and enjoy week 52
AUTHOR: Jason - (USA)
SUBMITTED: Thursday, December 24, 2015
person should go to the unit at week 52, lots of things to do, yes done of the restaurants are closed for dinner, but many are open, and you csn always bank the unit and exchange with ii, if you wanted to have a beach time, why did you buy week 52? Your choice, no sales person told you that week of the year was summer time.


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