Google Adwords Express Business is Not Showing on Maps, After 4 Months of Paying for Ad Services Mountain View California

I noticed that my business was not showing up on Google maps after I started paying them to help advertise my business. I contacted them once about it and someone got back to me saying that they were able to find it with a special search. That's still a problem because customers don't use special searches, and now 4 months later my business still, can't be found on the map using general terms that actualy customers are going to use.

I've "only" paid more than $150 for their services, because not one person has ever said that they found me using google search or maps and because my business has yet to be found using general search terms. I've since stopped the ad words and will soon cancel the account if they don't refund my money.