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Report: #491559

Complaint Review: Great Fun - greatfunonline.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Stanton — Columbia South Carolina USA
  • Author Confirmed What's this?
  • Why?
  • Great Fun - greatfunonline.com www.greatfunonline.com Internet United States of America

Great Fun - greatfunonline.com enrolled me and charged each month without my permission for a 'membership' Internet

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Great fun charged my credit card in March 09. I called to cancel in April 09.  I was hospitalized for several months and when I checked my statements later after returning home I found GF got 11.99 from me for 6 months.  I called again and was told I could only get a one month refund.  Very rude person on the phone who I could barely understand because of her accent.  When I asked to speak with a supervisor the line went dead.  I called back, got another poor-English speaking person as a supervisor no less who continued to repeat that I had authorized the charges when I enrolled in their buying club.  All I got was the address to write for further refund consideration.  This is the second time GF did this, the last a couple years ago. Very deceptive practices, bad customer service due to attitude and foreign accent of operators.  They should be put out of business, despite what their records show. I will update when I get a final decision from their Westerville, OH office where disputes can be mailed:

PO Box 6100, Westerville, OH 43086.

This report was posted on Ripoff Report on 09/08/2009 07:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/great-fun-greatfunonlinecom/internet/great-fun-greatfunonlinecom-enrolled-me-and-charged-each-month-without-my-permission-f-491559. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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