GXi international returned, refurbished, used and faulty converters ,HD Acess, being sold as new clayton, North Carolina

I have a question. If you are really the owner of GXI maybe you can help me out. I purchased a mower on July 26th of last year and have not seen it in 9 months. My mower has bee sitting in the shop since then. The mower is finally repaired, but unfortunately I cant get it because GXI wont pay the repair service cost. here is my ticket number. Since you have such a high opinion of the company maybe you can help me get my mower back. Thanks. Ticket number# 22539

 I have some things to ask the owner. Why are there literally Hundreds of Bad Reviews on the 48 inch Z Beast 0 turn mower on sites like Home Depot, Amazon and Plenty of Lawn and Garden Forums, but not a single review on GXI website listing of the 48 inch Z Beast? I have entered 3 reviews on your site to maybe help folks understand what a piece of crap it is, awful customer service etc. You are deleting them to Scam Customers. This is Fraud plain and simple. I shouldn't have ever bought that 48 inch Z-Beast Piece of crap after reading all the Awful reviews but I said well maybe they have gotten better. There was literally parts that looked used and when I finally got through to Customer Service the Answer I got was oh we test all equipment and it may have gotten dirty. Did you unplug the meter while testing because it was at Zero again Fraud. I am very dissapointed in these mowers.

Dear Gordon,

Up until yesterday I considered spending $5,000 of my hard earned money on a zero turn mower.

The Home Depot reviews are average, they don't stand out, but they don't scare me off either. Then I searched google. All Google Reviews are one or star. Now there is a reason to get alarmed. So I start searching more, and I run across this report. It is actually not the original post that concerns me, it is your, as the owner of the company, reply that concerns me.

It is obvious from various internet reviews[1] that your product is subpar. But instead of focusing your entire energy on building a better product so that future reviews change, you are here, acting like a disgruntled teenager, posting in all caps, making threats, both to person and through law, and showing the entire world who they will be dealing with if they ever have a claim for a product deficiency.

[1] https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=gxioutdoorpower%20reviews&lrd=0x89ac6ecdd7118031:0x92f216aa4338a3e3,1,,

Gordon, thank you for your posts. It helped me make my decision. 

 I am so glad that i am a former employee of GXI. I overheard someone speaking about purchasing from them and i stopped them in their tracks. That company is a HUGE rip-off. They are very very VERY disappointing. When i worked there, it was really hard for me. Lying to customers about information that i KNEW was not true was horrible. I only worked there a few weeks but in that short length of time i noticed alot. I noticed that the owners, Uyen and Gorden were completely HATEFUL to employess. They used language that was unacceptable in the workplace as well as lying to people. The first week i was there, was a pay week for them, and several people stood around all day waiting on their checks. During the time i was there i witnessed SEVERAL customers who requested to return products but were not allowed and were told to take the product to a shop to be fixed  and i also witnessed a child walking around the work place (i think it was Gordon and Uyen's child, as i was told from another employee at the time that they were married). There were sooooo many things that were going on at this place and with the so-called business. But anyway i say that to say, this company - from the inside as an ex-employee as well as from the outside being a consumer is a RIP-OFF. The products that they sell do not work and they know they wont but continue to sell them anyway. That is not fair to the consumers who purchase these items. If i had known what i know now, i would have never even accepted the position. I am not disgruntled by any means, as i read on a previous post. I am really glad that i am not a part of the company anymore. I just feel that this company needs to be put out there as far as having a horrible background. Good luck to anyone who purchases these products or works there. The atmosphere is horrible and so is the service.

I do not believe this person really worked at GXI that long or if he/she even did work there at all.  If you did, you would know that the owner's wife name is Uyen and not how you spelled it in your rant.  You must have worked there for a week and got fired.  The company is not that big so to spell someone's name wrong, clearly you did not work there for more than 1 day.  I would disregard everything you say, this is a joke.  GXI International looks like they run a good business.

I know who you are, but no worries :D. All your stories are true upon GXI and Gordon i've witnessed all first hand myself. I can't believe Gordon said gxi internation and gxi power eqip were 2 different companies when they are the same, GXI owns the patents on most of the chinese garbage parts! Thankyou for this report yes they must be stopped.....EXSTINGUISHED!

You are lucky today. I just wrote a lot, but i think it got lost in cyberspace, but I do find it funny that another is complaining about you and GXi.

All that I have said, I have seen first hand. Anything else I have said of it being something I heard.

Your big money guy, law talk does not scare me. So you can give up on the intimidation technique. If you want to pursue this further, please do. You can be the one who puts the final nail in the coffin of GXi.

I take calling me a liar, personally and wonder if you would say it to my face. I doubt you would, because any man that has a wife that doesn't take his last name, really isn't a man at all.

As far as welding, I should have said soddering. Since you are trying to manipulate the conversation, i will be more specific. You had guys soddering the wires that connected the key/cutoff switch to the s****.>

I quote "He was already retired from the military and had a pre-existing medical condition that made warehouse work difficult" Only 2 workers i can recall of in the mechanic bay that served military. One was a great worker at gxi he showed up on time did his work and put up with yeun's yelling an screaming for years. And the other ive never seen such a bigger kiss a** you know who i'm talking about. Gorden, if i had to sleep beside yeun every night i would loose more then just hair lol, i see why you always ran west coward.

 
 
Each of your successive responses exposes more of your lies, inaccuracies, and technical ineptitude.  Go on, keep writing.  You look sillier every time you make another statement!
 
Unlike your postings, I am clear, concise and specific.  I am addressing each of your claims with real, solid details.  You have now resorted to throwing out non-specific generalities.  Why is that, do you suppose?  Maybe you do this because you have zero substance and I keep exposing your lies for what they are?
 
Why are you anonymous?  Afraid of repercussions?  Afraid of legal action?  You are nothing but a coward that is fabricating lies.  If you think you have some real issues, why not come forward in a manner where you are equally exposed and your personal credibility is on the line?  Why not provide some details or proof?  Come on...stop the generalities and name calling...show me the proof!
 
FACTYou have never worked in GXis warehouse as you claimed above.  You have shown yourself to be a liar starting with the very first paragraph you posted.
 
Why be anonymous?...and why lie about your position at GXi?  Are you trying to establish yourself as a knowledgeable authority on these issues when you clearly are not?  Why lie that you were involved with these activities when you clearly were not?  Why dont you provide answers and clear up the reasons you are lying?  ...you agree I caught you lying, dont you?  You know I have.  I cannot be the only one setting the record straight.   I have exposed your lies and you now have no answers! 
 
I went claim by claim and provided answers to your lies for you and anybody else reading this posting to see.  Please, let me see your rebuttals in a similarly coherent and detailed manner.  Please, provide details that show that I am not telling the truth!   You called me a liar in a public forum yet you have not offered any evidence yet.  Prove I am lying.  I can prove you are lying!  ...I already have.  Now read on and I can prove 2 more of your lies.
 
You have clearly shown you know what you are talking about and have no first-hand knowledge of any of these issues.
 
FACTThere is no such thing as welding starters.  It doesnt even make technical sense.  You have no idea what you are talking about.  This claim shows you are technically inept and have no clue about the product and of basic manufacturing operations.  Do you even know what a starter is?  How could you weld it?  Where would you weld it?  How would welding a starter make it work any better?  What does welding a starter improve it?  How many did you weld up?  Are you a welder?  Does GXi even have any welding machines in Clayton, NC?  What brand and type of machines did you use to weld the starters?  How many welding machines were used?  How does your claim make any sense?  Please prove you have any knowledge at all by answering these simple questions!  You said you worked in the warehouse and performed these operations yourself.  Why not post all the details on how you welded these starters while working at GXis warehouse?  Please.I am very interested in what new lies you can come up with next!  Every word you post just keeps making you look sillier.  Did you work alone or with other welders when at GXi?  What type of welding did you perform?  Can you please tell me the detailed steps you took to weld the starters and how you determined if the weld was doone correctly?  ...I cannot wait to hear your detailed description!  Or, is this just another lie?  I cannot wait to see your detailed answer.  Anything less than specific answers proves you are just a serial liar.  Since I am not aware of anybody ever welding a starter...ever...no matter what you post...you are clearly exposed as a liar!  There is nothing you could say that will dig you out of this obvious lie!  ...so please explain yourself!  ...admit you are lying!  You are caught, there is no way out of this one! 
 
FACTall returned TV converters are segregated based upon the reason for their return, their source and their condition.  This is clearly described above.  What more is there to say?   Either you dont read very well, you dont understand, or you have no idea what you are talking about.  Based upon the above comments you posted...I think all three apply (dont read, dont understand, dont have any idea what you are talking about).  There is no way you worked in GXis warehouse and had first-hand knowledge of any of this if you do not know any of the details on what was tested and how converters are sorted.  So, please start providing details on how you tested and how you sorted the converters!  What packaging did you use?  How were they labeled?  How were the pallets labeled?  What are the pass / fail criteria?  How does the testing work?  How many times is each converter tested?  How does the test software work?  What documentation is kept and how was this documentation allegedly altered (and who allegedly altered it?) to support your claims?  Where can I find these altered documents?  Please, answer these questions!  If you cannotyou are simply exposed as a serial liar.  Please provide specifics!  Remember, you identified yourself as someone in the warehouse that ACTUALLY DID THIS WORK!!!!  Prove it...answer these questions.  You must know the answers if you have any knowledge of what is going on!   No matter how you answer these questions...it will prove you are a liar.  You have no way out of this lie!  The claims are false so you have no way to provide any details to support them unless you fabricate even more lies!  You claimed you were there and participated in the alleged activities!  Prove it!!!  Provide details, name names, explain how records were altered?  Where are the records stored?  I am waiting for your answers!  I know you cannot answer these questions and prove anything because the claim is 100% FALSE.  You know this too!  I look forward to reading the excuses you invent and what additional lies you come up with as you try to explain yourself.  ...or just admit, you were caught in another lie.
 
You have clearly shown yourself as a fraud, fabricating a hoax and that you clearly have zero technical competence.  You have blatantly lied and mis-represented yourself and your role (if any) at GXi.  You have clearly lied about things that never took place and are technically impossible!
 
Oh...and you thought I maybe wouldn't expose you for what you are?  I guess you mis-calculated.  I suspect you really dont know me very well either...or you would know I would respond to your lies...clear GXis reputation...and expose you for the fraud you are.
 
Answer the above questions with specific details, admit your lies and take responsibility for your claims.
 
Keep writing responses...you look sillier with each posting.  I cant wait to see what you come up with next.  Please, tell me more about all the illegal or immoral activities going on.   Please, provide details describing or justifying your lies.  Please, keep attacking people personally.  You keep sinking yourself deeper into this.
 
By the way, a subpoena sent to this web site obligates them to expose you...this is very easy to do since you are making false statements and I can prove it.  $150 filing fee and a signature and you are exposed.  By agreeing to the terms of this site you are 100% liable for your claims and you are legally exposed.  This site is obligated to give you up.  Read the fine print...I have!  This site only provides a facade of anonymity.  Please, keep posting.  :)   Please provide lots of details!  I am waiting for them!
 
GXi has nothing to hide...but obviously you do...or you wouldnt be an anonymous liar and coward that refuses to provide any proof or details!
 
I await your response!
 

GXi international and GXi outdoor equipment are the same company, for starters. I do like to see into the soul of an individual. I want to give you the opportunity to lie, outright.

Are you saying that your crew did not have an entire process in which s****.>

 
With all due respect, the above posting contains so much mis-information that it could not stand any detailed scrutiny.
 
As per this web-sites guidelines I will state the following:  The above posting is a hoax.  The GXi Management team demands the author provide proof. 
 
As per the web-site guidelines:  The author of the above post is forbidden from posting rumors, speculation or innuendo.  The author of the above posting is in violation of this web sites guidelines.
 
Please read the responses below:
 
Claim #1you claimed to have worked at GXi and actually performed the warehouse acts you claimed occurred ...yet later in your second post stated that you are not a first hand victim and seem to back away from having real first hand knowledge.  (?)
 
FactThere has been no turnover of full time employees in GXis Clayton warehouse operations staff in the past 11 months...there is no way you worked there.  The last employee that quit left for personal reasons last spring.  He was already retired from the military and had a pre-existing medical condition that made warehouse work difficult.  Your claim that you were a full time GXi employee working in the warehouse performing these tasks is 100% FALSE.
 
 
Claim #2-used TV converters sold as new.
 
Fact All used converters are packaged in brown boxes and liquidated through a B-stock wholesaler.  GXi has test, packaging, shipping and sales documents to prove this.  This statement is 100% FALSE.
 
 
Claim #3used TV converters sold as B-stock (used and returned) were not tested.
 
Fact-All used converters are tested and then shipped as brown-box B-stock.  Test reports and daily production reports as well as the packaging and test process set-up can prove this.  I think the team responsible for these activities would take great offense to your suggestion that they are not doing their job properly.  This statement is 100% FALSE.
 
 
Claim #4Owner has intention of selling the business.
 
Fact couldnt be further from the truth.  I am one of the owners and I can attest that there has  
been NO discussion EVER about selling the business.  This statement is 100% FALSE.
 
 
 
Claim #5Owners are not honest. 
 
Fact-You have not described anything thus far demonstrating this claim.  On the contrary, I think it is quite obvious to anyone that reads through these claims and this response could see that you are a serial fabricator of false claims.  This claim is 100% FALSE.
 
Claim #6GXi International wouldnt want customers to know about snow blowers with defective starters.
 
FactFor starters, you changed the subject to GXi Outdoor Power, not GXi International.  These are two separate companies.  This claim demonstrates your lack of understanding, knowledge and involvement in this issue.  It further proves you had no direct involvement.  GXi does not have and never has had a snow blower starter issue.  Ever!  Now, we had a few reported claims of wire terminals that separated from the ON/OFF switch.  It was possible that vibration, over several hours of use, could work the terminal loose.  This problem was due to an insufficiently tight crimp on the terminal by one of our engine suppliers.  GXi took the proactive step to solder the terminals on 100% of the snow blowers in the supply chain and made an engineering change so in the future this was done on the engine assembly line.  GXi notified all customers proactively and resolved this issue before it ever became a problem.  The engine supplier paid the bill to do this.  I think this type of fast, proactive response actually demonstrates a very high level of customer care and corporate citizenship.  The claim that this issue demonstrates a problem of some type at GXi is totally FALSE.
 
 
Claim #7GXi International wouldnt want customers to know about defective fuel caps.
 
FactFor starters, you changed the subject to GXi Outdoor Power, not GXi International.  These are two separate companies.  This claim demonstrates your lack of understanding, knowledge and involvement in these issues.  It further proves you had no direct involvement.  GXi does not have and never has had a fuel cap issue as described.  The issue you are actually referring to was a need to change caps to meet 2012 EPA regulations.  On January 1, 2012 EPA required all equipment manufacturers using certain engine sizes to start using caps that click when tight and that are tethered to the fuel tank.  They cannot leak fuel vapors (vent to atmosphere) as was permitted in earlier model years.  A rework was done to make sure at the beginning of 2012 all remaining 2011 equipment that were using 2012 engines are compliant with the new gas cap requirement.  The suggestion that there was any quality problem here is 100% FALSE.
 
Claim #8 GXi International wouldnt want customers to know of ZTRs that have hydros that last 8 to 16 hours. 
 
FactYou changed the subject to GXi Outdoor Power, not GXi International.  These are two separate companies.  Next, yes GXi Outdoor Power develops power equipment including mowers.  There are some mowers over the years that have had trouble with their hydros.  These products are not made by GXi Outdoor Power, but rather Peerless, a unit of Husqvarna.  We have worked closely with Husqvarna to resolve the quality issues as we uncover them.  Husqvarna made substantial progress in 2011 addressing these issues.  The two root causes of a statistically small number of field failures could be isolated to manufacturing practices at Peerless when the hydros were assembled.  We believe this is past us and 100% resolved.  I am not sure how this is relevant to any of your assertions.  Addressing quality issues as they arise is part of every manufacturers daily practices.  Husqvarna (either directly and/or via GXi Outdoor Power), to my knowledge, has covered all required repairs or replacements under warranty and done a commendable job being responsive.  The suggestion that this in any way sheds a bad light on GXi is 100% FALSE.   On the contrary, the rapid, pro-active resolution of issues such as these shows the high level of commitment and customer focus that exists among the hard working men and women at GXi.
 
Claim #9-GXi sent reworked generators to a customer.
 
Fact This claim, as described, is False.  Once again, you changed the subject to GXi Outdoor Power, not GXi International.  These are two separate companies.  This claim demonstrates your lack of understanding, knowledge and involvement in these issues.  It further proves you had no direct involvement.  A batch of brand new generators had a switch issue where, with excessive force, an end customer could break the switch.  It was discovered before any products were ever shipped to a customer.  It was isolated to a couple hundred pieces.  100% of the affected products had switches replaced with new, stronger switches, before they were shipped.  A piece of paper on a pallet identifying that the pallet of generators had completed the switch replaced was inadvertently shipped to a large customer.  They inquired about the note on the pallet, the situation was described to the customer as above.  They were satisfied.  No products were ever returned.  This claim is 100% FALSE.
 
As you can see, for the purposes of fabricating a story you have taken pretty normal activities in a manufacturing organization such as: quality problem resolution; EPA compliance; product upgrades; returns testing and processing; etc. and attempted to present them in an unfavorable light.  Unfortunately, the truth always comes out...and GXi has absolutely nothing to hide.  The employees that work here are exceptionally talented and strive to make a difference.  What this exposes is you have lied about your role at GXi, you had no actual first-hand knowledge of the issues you claim to describe in the above post, and you clearly demonstrates that terminating you as an employee was a good management team decision.
 
I would hope you would have more productive things to do with your life than spread lies and make unsubstantiated claims on public bulletin boards.
 
 

 
With all due respect, the above posting contains so much mis-information that it could not stand any detailed scrutiny.
 
As per this web-sites guidelines I will state the following:  The above posting is a hoax.  The GXi Management team demands the author provide proof. 
 
As per the web-site guidelines:  The author of the above post is forbidden from posting rumors, speculation or innuendo.  The author of the above posting is in violation of this web sites guidelines.
 
Please read the responses below:
 
Claim #1you claimed to have worked at GXi and actually performed the warehouse acts you claimed occurred ...yet later in your second post stated that you are not a first hand victim and seem to back away from having real first hand knowledge.  (?)
 
FactThere has been no turnover of full time employees in GXis Clayton warehouse operations staff in the past 11 months...there is no way you worked there.  The last employee that quit left for personal reasons last spring.  He was already retired from the military and had a pre-existing medical condition that made warehouse work difficult.  Your claim that you were a full time GXi employee working in the warehouse performing these tasks is 100% FALSE.
 
 
Claim #2-used TV converters sold as new.
 
Fact All used converters are packaged in brown boxes and liquidated through a B-stock wholesaler.  GXi has test, packaging, shipping and sales documents to prove this.  This statement is 100% FALSE.
 
 
Claim #3used TV converters sold as B-stock (used and returned) were not tested.
 
Fact-All used converters are tested and then shipped as brown-box B-stock.  Test reports and daily production reports as well as the packaging and test process set-up can prove this.  I think the team responsible for these activities would take great offense to your suggestion that they are not doing their job properly.  This statement is 100% FALSE.
 
 
Claim #4Owner has intention of selling the business.
 
Fact couldnt be further from the truth.  I am one of the owners and I can attest that there has  
been NO discussion EVER about selling the business.  This statement is 100% FALSE.
 
 
 
Claim #5Owners are not honest. 
 
Fact-You have not described anything thus far demonstrating this claim.  On the contrary, I think it is quite obvious that anyone that reads through these claims and this response can see that you are a serial fabricator of false claims.  This claim is 100% FALSE.


 
Claim #6GXi International wouldnt want customers to know about snow blowers with defective starters.
 
FactFor starters, you changed the subject to GXi Outdoor Power, not GXi International.  These are two separate companies.  This claim demonstrates your lack of understanding, knowledge and involvement in this issue.  It further proves you had no direct involvement.  GXi does not have and never has had a snow blower starter issue.  Ever!  Now, we had a few reported claims of wire terminals that separated from the ON/OFF switch.  It was possible that vibration, over several hours of use, could work the terminal loose.  This problem was due to an insufficiently tight crimp on the terminal by one of our engine suppliers.  GXi took the proactive step to solder the terminals on 100% of the snow blowers in the supply chain and made an engineering change so in the future this was done on the engine assembly line.  GXi notified all customers proactively and resolved this issue before it ever became a problem.  The engine supplier paid the bill to do this.  I think this type of fast, proactive response actually demonstrates a very high level of customer care and corporate citizenship.  The claim that this issue demonstrates a problem of some type at GXi is totally FALSE.
 
 
Claim #7GXi International wouldnt want customers to know about defective fuel caps.
 
FactFor starters, you changed the subject to GXi Outdoor Power, not GXi International.  These are two separate companies.  This claim demonstrates your lack of understanding, knowledge and involvement in these issues.  It further proves you had no direct involvement.  GXi does not have and never has had a fuel cap issue as described.  The issue you are actually referring to was a need to change caps to meet 2012 EPA regulations.  On January 1, 2012 EPA required all equipment manufacturers using certain engine sizes to start using caps that click when tight and that are tethered to the fuel tank.  They cannot leak fuel vapors (vent to atmosphere) as was permitted in earlier model years.  A rework was done to make sure at the beginning of 2012 all remaining 2011 equipment that were using 2012 engines are compliant with the new gas cap requirement.  The suggestion that there was any quality problem here is 100% FALSE.
 


Claim #8 GXi International wouldnt want customers to know of ZTRs that have hydros that last 8 to 16 hours. 
 
FactYou changed the subject to GXi Outdoor Power, not GXi International.  These are two separate companies.  Next, yes GXi Outdoor Power develops power equipment including mowers.  There are some mowers over the years that have had trouble with their hydros.  These products are not made by GXi Outdoor Power, but rather Peerless, a unit of Husqvarna.  We have worked closely with Husqvarna to resolve the quality issues as we uncover them.  Husqvarna made substantial progress in 2011 addressing these issues.  The two root causes of a statistically small number of field failures could be isolated to manufacturing practices at Peerless when the hydros were assembled.  We believe this is past us and 100% resolved.  I am not sure how this is relevant to any of your assertions.  Addressing quality issues as they arise is part of every manufacturers daily practices.  Husqvarna (either directly and/or via GXi Outdoor Power), to my knowledge, has covered all required repairs or replacements under warranty and done a commendable job being responsive.  The suggestion that this in any way sheds a bad light on GXi is 100% FALSE.   On the contrary, the rapid, pro-active resolution of issues such as these shows the high level of commitment and customer focus that exists among the hard working men and women at GXi.


 
Claim #9-GXi sent reworked generators to a customer.
 
Fact This claim, as described, is False.  Once again, you changed the subject to GXi Outdoor Power, not GXi International.  These are two separate companies.  This claim demonstrates your lack of understanding, knowledge and involvement in these issues.  It further proves you had no direct involvement.  A batch of brand new generators had a switch issue where, with excessive force, an end customer could break the switch.  It was discovered before any products were ever shipped to a customer.  It was isolated to a couple hundred pieces.  100% of the affected products had switches replaced with new, stronger switches, before they were shipped.  A piece of paper on a pallet identifying that the pallet of generators had completed the switch replaced was inadvertently shipped to a large customer.  They inquired about the note on the pallet, the situation was described to the customer as above.  They were satisfied.  No products were ever returned.  This claim is 100% FALSE. 
 

As you can see, for the purposes of fabricating a story you have taken pretty normal activities in a manufacturing organization such as: quality problem resolution; EPA compliance; product upgrades; returns testing and processing; etc. and attempted to present them in an unfavorable light.  Unfortunately, the truth always comes out...and GXi has absolutely nothing to hide.  The employees that work here are exceptionally talented and strive to make a difference.  What this exposes is you have lied about your role at GXi, you had no actual first-hand knowledge of the issues you claim to describe in the above post, and you clearly demonstrate that terminating you as an employee was a good management team decision.
 
I would hope you would have more productive things to do with your life than spread lies and make unsubstantiated claims on public bulletin boards.
 
 
 

The TRUTH about GXi was posted and your rebuttal was false. I can assure you that I am not from the accounting department, which includes people you and your wife have mistreated over the years. I am not Ed. I am not the guy with the foreign name or the other guy with the foreign name.  I can assure you that I am not a first hand victim of your treatment of people, only a witness.

Oh no, Gordon.  In fact I have been a witness to your less than honest practices for some time and I have had many opportunities to observe you in your treatment of employees. Let me ask you a question. Do you hate anyone that works for you? Because you have shown only disrespect to anyone i have seen you interact with. I understand the tally for 2011 was 36 employees, either fired or quit.

You will not seek legal action, because there are too many things to hide at GXi. Wouldn't want to let everyone know that many s****.> Wouldn't want them to know about the re-worked generators that were sent to "B-stock buyer" that were returned because of the rework paper was not taken off the boxes before being shipped, resulting in a tractor trailor load of generators coming back to GXi.  Leading to the use of an "upgrade" sticker instead of "rework".

You had to know that with all the employees you have mistreated over the years and all those you have hurt for whatever reason motivates you, you had to know that one day you would cross paths with someone who would not be afraid to expose you. In the economic times we live in, the last thing we need is an employer mistreating his employees.

Did you not think that one day, you would cross paths with the one who would make it his life mission to expose you?

You probably won't figure out who I am. I will help you though. If ever someone  approaches you with a camera, asking hard hitting questions, like paparazzi following a disgraced movie star, then you will know.

In the meantime, respect your employees and respect you customers. Capitalism is not a scam, so stop playing with it as such.

Sincerely, I have only just begun.

This claim is absolutely not true.  It was posted by a disgruntled former employee.  He is no longer with the company due to a history of poor performance.  His posting was an attempt to damage the company's reputation due to his anger resulting from the termination of his employment

GXi has 2 types of store returns from retail stores: 

First, inventory from rebalancing inventory or stock reductions at key retail customers and distributors.  These are new products that have never been sold or used before.  Often the packaging is scuffed or damaged in some way from the shipping and handling processes.  These goods are inspected, tested, and repackaged if required.  They are sold as new since they have never been used before.

Second, are customer returns where the products are used.  These are products that were returned to stores or to  GXi directly by end customers after some period of use.  These products are also tested and repackaged but are sold at a significant discount to companies that specialize in liquidating re-conditioned products (often called B-stock).

GXi has a contract with a liquidator for 100% of all B-stock Access HD converters.

The person that posted this complaint worked in the accounting department and had no direct involvement in the warehouse and testing activities, so he had no first-hand knowledge of these more detailed activities and was obviously confused about the distinction between the classes of repackaged products.

To address the final comment claimed in the post, GXi has no intentions to sell the business and is not involved in any activities described in the claim.

If the person that posted this continues to post false or misleading information information...we will have no option other than to fully disclose the reasons for his termination...then you can judge the credibility of his remarks for yourself.  We will also pursue legal action.