Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1423616

Complaint Review: Hamilton Watch - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Shaun — Sturgeon Bay Wisconsin United States
  • Author Confirmed What's this?
  • Why?
  • Hamilton Watch Nationwide United States

Hamilton Watch Failed to replace water damaged watch.

*Author of original report: Follow up to complaint

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I purchased a Khaki Field watch for over $800. It is supposed to be water resistant to 5 barr (over 150'). I capsized my canoe in water I could stand in. The watch got water under the crystal. I took it in for repair (it was about 7 months old). It took 2-3 months (lost count) for me to get it back. About a month later I took a shower and forgot to take it off, then cleaned my pond for the winter (2.5' deep) on the same day, so don't know which, but it leaked again. As per the 2yr. warranty, I requested an exchange for a 10 barr watch with a screw-down crown. The store I purchased it at, Rogers and Holland, says that the company says they will not exchange it. Never buy a Hamilto watch. They look nice, but obviously don't perform as listed and the service is lousy to non-existent and they don't honor the warranty anyway.

This report was posted on Ripoff Report on 01/17/2018 12:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hamilton-watch/nationwide/hamilton-watch-failed-to-replace-water-damaged-watch-1423616. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Follow up to complaint

AUTHOR: Shaun - (United States)

POSTED: Friday, June 15, 2018

I need to add to the report, that Hamilton did eventually contact me directlly after I reached out via an email and did replace the watch with another that cost $300 more, and I paid the difference. They were quite helpful. In retrospect, it was the jewelry store, Rogers and Holland in Green Bay, WI that was the barrier. They did not return my calls, which caused me to contact Hamilton directly. I was given conflicting information (relative to what Hamiton told me) by Rogers and Holland, so perhaps, the ripoff report should have been filed against Rogers and Holland instead.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now