Hangfeng Wu 726 64TH ST BROOKLYN NY 11220-4714 USA Horrible company, real crooks, sells bad products. Brooklyn, New York

I bought an ebay item (blackberry cell phone housing) from:

Hangfeng Wu

726 64TH ST

BROOKLYN NY 11220-471

Ebay Id: ACCMONSTER. The cell phone housing fit horrible, there were spaces and bends all over the housing. I messaged them for a replacement or refund. They had me take pictures of the housing as it was installed so they could "investiage the problem". They concluded that I installed it badly and told me to take it apart and reinstall it, then contact them again if the housing still looks bad. I disassembled it and reinstalled 3+ times and messaged them again. After asking me for a refund or replacement, I asked for a free replacement. Then they told me (get this) that I have to pay for shipping to return it (must be first class mail and with tracking) and there is a restocking fee. Restocking fee for a cell phone housing that weighs less than a pencil. Here's the best part, after I emailed them the photos, did all those messages, and if I did pay to ship the item with mandatory tracking...they have the right to refuse the refund. Now, I'm stuck with a bad phone housing that they sold me and without a refund.