HCG Extreme diet program paid paid 4.95 and then paid another 24.90 a week later, have never received product, they are currently trying to withdraw another 89.99 Internet

I ordered hcg extreme, they talked me into the 'drops' as well. This was a 2 week trial period. I called them prior to the 2 weeks, they extended it for 2 weeks.. again the product didn't arrive even after they told me it was on it's way. I called again before the 2 weeks to cancel, the lady that answered that time, extended it for another 2 weeks... again the product didn't arrive. I called and emailed to cancel the product. This time a man answered and said that it was on it's way.. said he'd extend it for a month so I wouldn't have to remember to call in in the 2 week time frame... OKAY so I bite again, the 28th of November.. was the deadline. I called, no answer.. left a message, that I wanted my money back and would be calling the next day, as well would be calling the bank. The 29th, no answer, as if they are not at work... says their hours are 6 am to 5 pm Eastern time, and to call back during normal business hours. I'm Central time, and my time is 7:05 first time tried to call.. and just tried the last time (with several in between) it is now 10:55 am, still no one answering.
I did call the bank, hcg is currently trying to get authorization for the 89.99, which she asked if I wanted to 'hot card' my debit card.. I did so hopefully this stops the authorization from coming thru for this transaction.