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Report: #319534

Complaint Review: Healthyrightnow - Cordova Tennessee

  • Submitted:
  • Updated:
  • Reported By: Austin Texas
  • Author Confirmed What's this?
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  • Healthyrightnow P.o. Box 1372 Cordova, Tennessee U.S.A.

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I ordered vanity 6 month supply on Feb 14,2008 which cost 199.95 plus shipping. it was supposed to be delivered by usps priority mail, which I expected to receive my order in at most two weeks. But I still haven't receive anything. I emailed them twice but did not get any answer back from them.

I called their 800 service line, but was told they only took new orders (how can they just take money without shipping products???). They gave me a customer service number 219-661-1875, I tried this number twice during their business hours but no one answered the phone. I left message but get no call back.

Now I just want my money back. I'm going to dispute through my credit card company. Very disappointed and don't understand how can their website still there and they can still running in US?

Lisa
Austin, Texas
U.S.A.

This report was posted on Ripoff Report on 03/19/2008 10:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/healthyrightnow/cordova-tennessee-38088-1372/healthyrightnow-vanity-took-my-money-but-no-shipment-over-one-month-cordova-tennessee-319534. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 UPDATE Employee

Sorry for the delay

AUTHOR: Healthy Right Now - (U.S.A.)

POSTED: Wednesday, March 26, 2008

We apologize for the inconvenience.

We are in the middle of transitioning our Customer Support/Shipping.
We are experiencing some delays in order processing.

We will be glad to issue you a full refund. Or re-send your product. Whichever you wish. :)

Please call Healthy Right Now Customer Service at: 901-867-9803
Or e-mail us at: sales@healthyrightnow.com (we have new people responding to this)

Again, HealthyRightNow Inc. will never intentionally defraud you. If you feel like you have been treated poorly by our former Customer Service please let us know.

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#2 Author of original report

Update, got the package today! - Healthyrightnow Vanity took my money but no shipment over one month Cordova Tennessee

AUTHOR: Lisa - (U.S.A.)

POSTED: Thursday, March 20, 2008

After five weeks waiting, I finally received the order, don't know if it works for me though. They need to improve their customer service for sure, but I feel a little bit better now.

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#1 Author of original report

Update, got the package today! - Healthyrightnow Vanity took my money but no shipment over one month Cordova Tennessee

AUTHOR: Lisa - (U.S.A.)

POSTED: Thursday, March 20, 2008

After five weeks waiting, I finally received the order, don't know if it works for me though. They need to improve their customer service for sure, but I feel a little bit better now.

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