Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #987532

Complaint Review: Hertzner - Internet

  • Submitted:
  • Updated:
  • Reported By: Dubaiweb — Dubai Internet United Arab Emirates
  • Author Not Confirmed What's this?
  • Why?
  • Hertzner Internet United States of America

Hertzner ignored tickets and cut-off when on calls and never respond to support and give the wrong technical advice Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

We have our web site and email hosted by Hertzner based in Germany.  We have had a DDoS problem and they cannot help or make suggestions or even identify the problem.  They claim many times that they are not administrators.  So...the problem is in our hands and we have no idea why our server sends messages.  I am trying to get a root password from them.  They continuously ignore my emails, tickets and supports questions.  I have tried to call and am put on hold for 10 minutes before getting cut off.  Once when I actually got a live person, they told me the wrong technical information.  They have no service!  No manners! And if anyone is even thinking about using them as a web hosting company, I highly recommend against it!!!



This report was posted on Ripoff Report on 12/27/2012 08:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hertzner/internet/hertzner-ignored-tickets-and-cut-off-when-on-calls-and-never-respond-to-support-and-give-987532. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now