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Report: #662621

Complaint Review: HIT Web Design - Internet

  • Submitted:
  • Updated:
  • Reported By: BS — Claremont California United States of America
  • Author Not Confirmed What's this?
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  • HIT Web Design 1460 Moon River Dr Internet United States of America

HIT Web Design Heritage Web Solutions, Consumer Ripoff - Do not Use! Understates Total Costs, Not Comptent! Internet

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Company only sells, and does perform or provide customer service.  I clearly defined by ECommerce store requirements, timing, and support needs during the original call and I was told that all could be met and was given a cost.  The company proved itself to not be competent in providing the services (delays in assigning a web designer, turnover in the assigned designer, and poor quality and slow service), and then assessed additional charges for program features that should have been included in the original package - example, State Sales Tax module was "extra" even though I purchased the "E Commerce" store package, in addition to a web site design.

This is a bogus, incompetent company and a consumer rippoff.  DO NOT USE.

After trying to work with them for several months (I was way too patient) and they could not deliver, I requested a refund, which they refused.

This report was posted on Ripoff Report on 11/16/2010 01:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hit-web-design/internet/hit-web-design-heritage-web-solutions-consumer-ripoff-do-not-use-understates-total-cos-662621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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