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Ripoff Report | Honeywell Review - , Internet - Honeywell has poor
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Report: #774772

Complaint Review: Honeywell - Internet

  • Submitted:
  • Updated:
  • Reported By: Tom — Nutley New Jersey USA
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  • Honeywell 1985 Douglas Drive North Internet United States of America

Honeywell has poor customer service, Internet

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I called Honeywell about their thermostat in my house. They insisted I had to remove the unit. I clearly told them I did not want to do that. They insisted that I do it, and that they would be able to talk me through and instruct on how to re-install the unit. Finally I took it off the wall and was unable to replace it, at which point they said, "We cannot help you to remount the unit."  I had to call an electrician to re-install it, for $175. I asked that Honeywell reimburse me for the $175 but they refused, saying it wasn't their problem. This is lousy customer service.  Do not buy Honeywell products.

This report was posted on Ripoff Report on 09/09/2011 09:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/honeywell/internet/honeywell-has-poor-customer-service-internet-774772. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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