Complaint Review: Hotwired Communications - Cynwyd Pennsylvania
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- Author Not Confirmed
- Hotwired Communications 1 Belmont Avenue Suite 1100 Bala Cynwyd, Pennsylvania USA
- Phone: 561-509-5429
- Web: gethotwired.com
- Category: Internet Service Providers
Hotwired Communications Internet is spotty and now has been down for 2 weeks, customer service seems unable to do anything Cynwyd Pennsylvania
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Hotwired Communications provides notoriously bad internet service to my building in downtown Miami called Vizcayne which has 500 units or so.
The Internet has been spotty for several months, I dealt with it, now that it is down entirely for 1 week. Customer service is quite poor, instead of sending out a technician to fix the problem immediately, they are scheduled to come out 5 days later. Saying they will "reactivate" it remotely, which did not work either.
The contact form for customer support yields no response and no email.
The Hotwired technicians can be seen coming to the building a lot due to the many problems experienced by customers.
The building needs to get a new ISP, Hotwired makes ATT and Comcast look good.
This report was posted on Ripoff Report on 03/24/2016 03:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hotwired-communications/cynwyd-pennsylvania-19004/hotwired-communications-internet-is-spotty-and-now-has-been-down-for-2-weeks-customer-se-1295714. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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