Complaint Review: How About We - Internet
- How About We Internet USA
- Phone:
- Web: http://www.howaboutwe.com/home
- Category: Dating Services
How About We Deceptive Billing Practices Internet
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I signed up try try How About We when there was a promotion for - I believe it was 3 months for around $20. Having online dated before I was aware of these sites annoying auto renew policies, and specifically made sure to cancel/click whatever there was to say to NOT auto renew me well before my time with the service was up. After about 3 months I realized they had charged me again for the full price of a three month membership. First of all, there is no real phone number to reach them which makes it much more difficult to get anything done. I contacted them and at the time I thought they were surprisingly good about saying they would reverse the charges. Unfortunately for me, they did not do this. As I never use the card in question and hadn't for anything else, as the evil that is comcast, finally cut of my use of my e-mail account with all records with no warning, and as - since I never use the card - when I realized my comcast account had been cut off - I didn't even think about the fact that a card I never used was on e-bill and, with moving as well, I never realized I had this charge still on my account and JUST found out - that because of how about we's deceptive practices, I was not only charged for something I cancelled - had a charge NOT reversed that I was told would be reversed - but I've also been charged over $100 in late fees for a charge that shouldn't have been on that card anyway. While I realize that the late fees are also about a combination of moving, Comcast cutting off the e-mail address I've had for 8 years abruptly, and my not recieveing the notifications from the credit card company, NONE of this would've happened if How About We would've cancelled when I told them to and reversed the charged after the fradulantly re-charged me for something I cancelled.
This report was posted on Ripoff Report on 12/09/2014 01:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/how-about-we/internet/how-about-we-deceptive-billing-practices-internet-1194200. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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