HRS - retail Services Retail Services for Boscov's Bill allegedly sent but not received, bogus finance and late charges assessed. Pay full balance and we may consider dropping the added charges. Wilmington, Delaware

My customary practice is to pay all bills, in full,  immediately upon receipt.  I did not receive a bill in August.  Today I received a bill for purchases at Boscov's including finance charges and a late fee.  When I contacted customer service to advise them I had not received a billing invoice, I was told to bring my account up to date before they would consider removing the assessed charges.  I notice that this practice was reported in the past, and I do believe I've been the victim of a continuing rip-off.  I now intend to cancel my Boscov's charge because of the shady practices of their credit company, Retail Services of Wilmington, Delaware.