Complaint Review: IHRB Sam Cohen - Internet
- IHRB Sam Cohen 105 Pitt Street Sydney Internet United States of America
- Phone:
- Web: www.ihrb.com
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IHRB Sam Cohen I.H.R.B. Institute of Hair Regrowth and Beauty Offers money back guarantee but never pays up. The whole service is a big rip off. Internet
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I was a client of Sam Cohen and IHRB which is the Institute of Hair Regrowth and Beauty. The treatment did not work. I was refused a refund, which I was originally promised would be forthcoming if the treatment did not work. I have since been told by Sam Cohen that he has never issued a refund to anyone despite some clients taking him to CTTT (Consumer, Trader & Tenancy Tribunal). In every tricky contract, there is one humdinger of a clause that the average consumer would never spot. Agatha Christie would be proud of Sams contract. There is one aspect of his defence that is laughable. This will all be outlined soon.
Over the coming weeks, I will detail what I have learned, and I will show you how IHRB operates, and why you should think carefully about parting with your money. The truth behind how the Institute of Hair Regrowth and Beauty operates is indeed fascinating. I have learned so much about this company, about Sam Cohen, and about their treatment, that I feel ashamed about the whole affair. However, it is my duty to share my experiences with you, because when I was searching the web one year ago, there was nothing to help me make an informed decision. I wish that someone had taken the trouble to save me from making such a stupid mistake. The subject of hair loss can be a personal or embarrassing one. Yet, it is universal. Many of us go through it. This is why I could not understand why a subject that is so popular, was not well covered on the internet. We owe it to each other to lift the lid on companies who take us for a ride. Consumers need to be better informed. In the Google age, I was amazed that there was nothing out there to warn me about the schemes and the ploys, and about the basic medications available and how some companies exploit busy men and women who are worried about becoming bald.
I invite you to contact me if you are (or have been) a client of Sam Cohen or IHRB (Institute of Hair Regrowth and Beauty). This site is focussing on IHRB, but if you have information about Ashley and Martin or Advanced Hair Studio or others, please share them. Please do not make any statements that are defamatory. Please state the facts and back them up with evidence if you can. Interestingly, this article in the Sydney Morning Herald shows how tricky the whole thing is. Companies make all sorts of claims. In the end, the consumer is being misled. We desperately want to believe that there is a solution or a treatment, and we think that we will give it a go. Sure, it pays to try. No harm in trying and failing. Its good to experiment. Its good to know that we are doing something. But in the end, after the truth surfaces, and we find out that we have been duped, it feels horrible, not because something did not work, but because we realise that we had been fools and idiots, and that a simple five-minute training session or a bit of research, would have shown us that we are making a stupid mistake from the start, and that we were blinded by headline promises that we later realise were false. You see, we kick our self not for being duped or conned, but for being in such a hurry to try, that we did not stop for a moment to understand whats going on. The pain turns inwards, and the shame comes down on us, not on the companies, because we realise that we are really the silly billies. How can we go and tell our friends about our horrid experience, when, after we finish the story, our friends will say, You were such an idiot. There is no sympathy when the evidence is clear. In hindsight, it is all so clear. And this clarity makes us feel that we were stupid, so we say nothing and just take it on the chin, while the likes of Sam Cohen has my $3,700! And we think that there are consumer laws to protect us. We presume that a guarantee is for real. We hope that the government will look after our interests. False, false, false. Pick up the phone now and call Consumer Affairs and say, Hello, I am thinking of doing business with Sam Cohen and IHRB. Can you please tell me if people have complained about them in the past? You will be laughed at. We have no way of finding out about people who constantly torment others. So where is the government protection? It does not exist. They call it privacy. How do you think the likes of Bernard Madoff managed to con people out of $50 billion? Those whom he conned were so ashamed of themselves, that they suffered the losses in private and did not dare tell anyone. Who could an executive tell about losing $2 million to Madoff? Imagine the publicity: CEO of big company is conned out of $2 million. Can he really be trusted to run a company if he cannot run his personal affairs? And so the CEO tells no-one, while Madoff moves on and on and on to grab $50 billion dollars. Thats how it works. And we are all so gullible, especially when we are so hopeful. We do not want to lose our hair, so we give it a go. Well, you need to stop and learn, so that you can give it a go after you know the facts. Once you know the facts, you would never give your money to Sam Cohen or IHRB. It is absurd. And you will be the one to blame. In the end, you will be the one to lose your hard-earned money. And who is there to help you? Its time we started to help each other.
Before I signed-up to IHRB (also known as I.H.R.B) I conducted a search on the web, and I found nothing other than endless advertorials by Sam Cohen. Silly sites would just regurgitate his media releases because he would have placed ads in their magazine. It is sad that in this day and age, consumers had not taken the time to share their experiences. As a result, I ended up paying over $3,700 for the IHRB treatment, which I now realise is not worth the money. In fact, once you see how Sam Cohen operates, you will kick yourself. It is very clever. Sam Cohen relies on Minoxidil which you can purchase from the chemist as Regaine or Rogaine (no prescription required).
My local chemist sells 4 months worth of the extra-strength (5% strength) bottles at $130. Over a year, you will need three packs, which come to $390. No doubt if you shop around you might find cheaper offers. Later in the piece, Sam Cohen asks you to ask your local GP/doctor for Proscar or Propecia which is really Finasteride. A years supply of Proscar, using the generic brand Finnacar made by Sigma, sells for $79.95 which will last you 150 days. Thats 53 cents per dose. At 365 days x 53 cents, that comes to $193.45. Sam throws in herbs and a shampoo etc to make the package look bulky and mysterious. And he speaks about his special Indian curries which he never reveals (we can only assume that it is part of the mystery so as to justify his fees). The medication from a chemist comes to $583.45. Yet Sam Cohen and IHRB charged me $3,700 (without even supplying the Finasteride, which my doctor advised against, and which Sam would have expected me to pay for). Others have paid more, and some have paid $3,500. It all depends on how much pressure is required to close the sale on the day. It was sold to me as a no-brainer. What have I got to lose, if it is all backed by a money back guarantee? Sadly, there is no guarantee. Sam told me himself that he has never given anyone any refunds because he said that his formula works 110% of the time. What a strange statistic. I will fill you in on all that nonsense soon. Sam has a story for everything. It is perfectly rehearsed. I will reveal all soon. For now, I just wanted to get this site up as soon as possible, and start inviting people to contact me. Then I will detail everything. It really is hysterical as well as being sad.
I plan on writing about my experiences so that others who are suffering from hair loss, can be better informed. I will outline the facts step by step, so that you can learn about the options. The whole thing is very simple. It sounds overwhelming when people use fancy medical terms at first. In the end, it is simple. There is no magic cure. Some medications work on some people. You and your GP can sort it out. You do not need anyone else in the picture, other than perhaps a dermatologist if your GP is inexperienced in this area. The medications do not work for everyone. My GP and my specialist-dermatologist have advised me that in a third of patients, the medications simply do not work. In the other third, it just stops hair loss, but it does not promote regrowth. While in a third of patients, Proscar, along with Minoxodil do promote hair growth. But there are possible side effects, as long as your arm, including erectile disfunction, and hair growing in places you do not want hair.
I had paid using my American Express card, but sadly, when I was refused a refund by Sam Cohen (he is the director and majority owner of the company), Amex did not assist me. Amex can only help members whose purchase was made less then 90 days prior. But IHRBs treatment must go for 12 months, according to the IHRB contract, so in effect, it slips out of that net, and Amex simply does not care and does not listen.
Consumer Affairs contacted Sam Cohen on my behalf, and concluded that their Department could do nothing for me. I have never found the Department of Consumer Affairs useful. They just ring up and ask for a refund. If the supplier/merchant refuses, thats the end of that. So that was a waste of time. Sam is way too clever for Consumer Affairs, who are toothless. I asked the lady, Why do you, as Consumer Affairs, exist, if all you are going to do is ring him up and accept his position that the client does not deserve a refund? The lady said, Well, sometimes a phone call from us makes them take notice. In this case, Sam Cohen did not take notice. He has a great script. It takes ages of talking to him before he runs out of his scripted words. And then what does he do? When I was in his office, asking for a refund, he came up to me, with his fish clenched, and his Liberace-style rings pointed at my face, and he said, Ill F#uking smash your face in call the police! He threatens me with a fist and verbal abuse and instantly calls out to the his daughter at the reception desk, Call the police. What a saga. So I stayed put, until the police arrived. I was not going to leave an office, while he and his cronies spin a story to the police. I wanted to be there. Imagine a police report wherein he spins more of lies that I had threatened him and then left the building, when it was he who threatened me. Perhaps another of his well-rehearsed tactics. So I stayed there, despite endless threats to my face, millimetres away like a bully. He tried calling security companies, but I would not move. What an foul-mouthed intimidator he turned out to be. How awful. How disgraceful. In the end, I called the police (because his were taking way too long and he threatened to lock me in his fifth-floor office overnight!). The police turned up and took statements from us both. What an unpleasant affair!
At this stage, I am inviting anyone who has had any dealings with IHRB to contact me so that we can prepare a strong submission about this company and the way it operates. IHRB is doing certain things that make me wonder if the Australian Medical Association, Medicare (and the PBS people), and the Pharmacy Guild and other authorities would not be interested.
From day-one, I asked Sam to sign an agreement that he will not show my photos to anyone, because when I was in his office, he grabbed peoples files at random, and showed me their photos, while their name, date of birth, home address, and phone numbers were visible. Within minutes of his office calling the police, and I deciding to stay there until they arrived, Sam called out for two men (whom I later learned were clients) to come into the office and remove me by force (they soon pulled their head in), and within seconds, he showed them my photos. I reminded him that he had signed a confidentiality agreement, but he said, I dont care, Im going to show everyone. Of his testimonials I wrote to one person whose face and head is featured in most of his ads and on his website, and that person said that he is now bald. So we will cover each and every aspect of Sams conduct in due course. from his practice, his medications, his testimonials, his financials, and his ethics, after we consult with authorities in every field, and after we send specimens to scientific laboratories and delve into his claims, one at a time. We will also contact the pharmacist who supplies some of his products, and see what transpires. I have a feeling that there are many things yet to come out of the woodwork.
I hope to hear from you.
Thank you
This report was posted on Ripoff Report on 02/03/2010 09:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ihrb-sam-cohen/internet/ihrb-sam-cohen-ihrb-institute-of-hair-regrowth-and-beauty-offers-money-back-guarantee-563909. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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