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Report: #477675

Complaint Review: Infocall, LLC; OAN; AT&T - Internet

  • Submitted:
  • Updated:
  • Reported By: Thomasville Georgia
  • Author Confirmed What's this?
  • Why?
  • Infocall, LLC; OAN; AT&T infocall/us Internet U.S.A.

Infocall, LLC; OAN; AT&T Unauthorized and bogus billing to my account Internet

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My ATT bill showed a new service charge of $14.95 for OAN Services. Apparently they bill for INFOCALL.

I called Infocall. The 'customer service' agent told me that I had filled out a form online for their service. When he told me the physical and internet addresses on their records, I was shocked.

When I attempted to explain that I moved from their over a year ago and closed the internet address at the same time, I was told that "I hear that all the time. You gave us the wrong address to get out of paying us."

Then I was told that my account would be closed, but I had to pay the erroneous charges or be reported to the credit bureaus.

What a sham!
Check your phone bill. I'm glad I did.

Nancy
Thomasville, Georgia
U.S.A.

This report was posted on Ripoff Report on 08/08/2009 10:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/infocall-llc-oan-att/internet/infocall-llc-oan-att-unauthorized-and-bogus-billing-to-my-account-internet-477675. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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