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Report: #149393

Complaint Review: Inphonic - White Bear Lake Minnesota

  • Submitted:
  • Updated:
  • Reported By: kearny New Jersey
  • Author Confirmed What's this?
  • Why?
  • Inphonic PO Box 100517 White Bear Lake, Minnesota U.S.A.

Inphonic - REBATE-ZONE Rebate Ripoff White Bear Lake Minnesota

*UPDATE Employee: Assistance from Inphonic Customer Service

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I too have just had a horrible experience with this so called Rebate Zone. I kept all the information, submitting their requirements each time. Every time, it was returned invalid, sometimes 4 weeks after initially submitted, denied. I just called one of their Customer Service Representatives and of course got the same response that everyone else has received. The postmark was now AFTER the date. I yelled that I had all the paperwork that was sent to me and that I had taped our phone conversations, she actually had the gall to yell that I had just commited a crime. I informed her that I am in New Jersey and am allowed to tape our conversations and advised her to send me a copy of the "postmark" and I would take it up with the Attorney General. This has to stop. The only reason I went this with third company was specfically because they assured I would save money. I have spent more than I received.

We need a class action suit in this matter.

Odette
kearny, New Jersey
U.S.A.

This report was posted on Ripoff Report on 07/12/2005 08:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/inphonic/white-bear-lake-minnesota-55110/inphonic-rebate-zone-rebate-ripoff-white-bear-lake-minnesota-149393. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Assistance from Inphonic Customer Service

AUTHOR: Inphonichelp - (U.S.A.)

POSTED: Wednesday, July 20, 2005

Dear Valued Customer,

Our goal is 100% customer satisfaction and therefore we are sorry to hear of your concerns regarding our rebates.

It is our policy to promptly process and send checks to every customer that fulfills the rebate requirements. We activate over 90,000 new wireless subscribers every month, and have proudly paid out millions of dollars in rebates to our customers. Please send an e-mail including your original order number to customerinquiry@inphonic.com, and I will personally investigate your situation.

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