Complaint Review: International Jewelers Exchange - Boynton Beach Florida
- International Jewelers Exchange 9903-B South Military Trail Boynton Beach, Florida USA
- Phone:
- Web: www.intljewelers.com
- Category: Jewelry Stores
International Jewelers Exchange Stay out of this jewelry mall Boynton Beach Florida
*Author of original report: You got the wrong customer
*REBUTTAL Owner of company: In response
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Do not enter the doors of this rip off place. First of all, I don't know how the place exists. There are very few customers in there at any time, and half of the dealer booths are empty. Then because their business is so low, they try to rip you off on everything. As far as watch repairs, stay away from Nick's Gold Network, and Tick Tock Watch and Jewelry. I once took my watch to Nicks because it was running 2 minutes fast every day. He charged me $40 to adjust the time. Two days later, it was 2 minutes slow. When I brought it back, I was told that it would need to be cleaned out, and that would be $70 ! I told him this is a Seiko watch that is 10 years old, and only cost me $75.
I could get another one for less than $100. He thought I was stupid enough to spend over $100 to fix it. I walked out. I bought my own watch tool to remove the back, which you can get on ebay for less than $20. I went on You Tube, and leaned how easy it was to adjust the time. Then after taking the back of the watch out several times, the rubber gasket fell apart. I called a few independent Jewelers and asked how much should a watch gasket cost. I was told a few dollars, they are cheap. I took it to the Exchange, went to a place called Tick Tock Watch and Jewelry. This rip off artist, doesn't quote me a price for the gasket, opens up the watch, replaces the gasket, and then tells me I owe him $20 ! I was in a rush, so I paid him. Never again for this place !
This report was posted on Ripoff Report on 05/31/2017 08:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/international-jewelers-exchange/boynton-beach-florida-33436/international-jewelers-exchange-stay-out-of-this-jewelry-mall-boynton-beach-florida-1376428. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
You got the wrong customer
AUTHOR: Eric - (United States)
SUBMITTED: Wednesday, July 25, 2018
Since you have taken over a year to respond to this complaint, your memory is clouded. I wasn't the one who opened the watch after you replaced the gasket and rebroke it. The watch broke on it's own from water damage after you fixed it. Try another excuse.

#1 REBUTTAL Owner of company
In response
AUTHOR: INTL - (United States)
SUBMITTED: Wednesday, July 25, 2018
From what we have researched the watch was repaired and returned for the fee. We alos see that the client went into the watch to "inspect it" and re-broke it. We make up a large team of indiviuals and families who have been here for 12 years where we strive to proved the BEST CUSTOMER SERVICE and we are commited to excellance and quality. In no way, shape or form was this person "ripped off."


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