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Report: #1202700

Complaint Review: International Technical Support Corporation - NY Internet

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  • Reported By: D.Reilly — Orton Ontario
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  • International Technical Support Corporation 1113 6th Ave New Hyde Park Internet USA

International Technical Support Corporation I purchased new router from D-Link had trouble with it contacted D-Link who transfered my call to this company. I already purchased security package from Microsoft in November, but this company proceeded to tell me I had all these problems with my PC, viruses and my pc was not secure. I was told they are afiliated with Microsoft but they are not they are an independent company. They told me that I had been scamed by microsoft affiliated company here in Canada. I was very confused and purchased their's for 690.65 american. They will not refund my money. Purchased on Jan.6, 2015 and today is Jan.19, 2015 New York Park NY

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I fell for this scam on January 6th 2015. I had purchased a wireless router from D-Link but was having trouble getting it to work so I contacted D-Link support, I spent 6 hours on the phone with D-Link but they could not find the problem.  So they transfered my call to this company. I had already purchased security software from Microsoft in November. This company (itscusa.com) went into my computer and started telling my I had many viruses, and my pc was not secure. They said I was scammed by the company from Microsoft. So I purchased their softeware for 567.99 but it was 690.65 American. Contacted my Visa company they could not help me, told me to call the company, which I did, again all I got was lip service, bottom line was they were not going to reinburse me. I received a call today from Microsoft who informed me the person I spoke to in November was contracted by Microsoft but this International Technical Support Corporation is NOT they are independent, but I was assured that they were associated with Microsoft.

This report was posted on Ripoff Report on 01/19/2015 11:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/international-technical-support-corporation/internet/international-technical-support-corporation-i-purchased-new-router-from-d-link-had-troubl-1202700. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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