Complaint Review: Island Furniture Company - Liverpool Internet
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- Author Not Confirmed
- Island Furniture Company 8 Dacre Street, Liverpool, UK, Internet United States of America
- Phone: 0151 9442000
- Web: www.islandfurnitureco.com
- Category: Furniture & Furnishings
Island Furniture Company BE WISE AND DO NOT ORDER FROM THEM! Liverpool, Internet
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I am currently suing this company for breach of contract.
- promised delivery within 6-8 weeks max in January.
- Company made no contact regarding delivery dates after the taking of payment on day of order as promised would happen at time of order.
- I instigated all communication.
- The company made numerous promises to deliver on certain dates, and broke these promises, without even notifying me of the failure to deliver that particular date.
- When questioned, I would receive a sharp response and no information provided, other than alternative dates, which were subsequently broken.
- Proceeding these events, the company then refused to assist my enquiries into my order.
- And I were given an option: If I did not like it, I could cancel my order but would lose deposit.
- I complained in writing after 11 weeks and asked for a delivery or my intention to take matters further.
- Immediately after this, I then received an email stating they could not deliver and the cancelling of the agreement. This was without my acceptance, consultation and without any justification having been provided.
- THIS WAS AFTER 11 WEEKS OF HOLDING MY MONEY, DAYS OFF WORK TO TAKE SCHEDULED DELIVERIES, NUMEROUS TELEPHONE CALLS AND APPAULING CUSTOMER SERVICE
This report was posted on Ripoff Report on 05/12/2011 04:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/island-furniture-company/internet/island-furniture-company-be-wise-and-do-not-order-from-them-liverpool-internet-728643. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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