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Report: #70932

Complaint Review: Joe's Boot Shop - Clovis New Mexico

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  • Reported By: Brandywine Maryland
  • Author Not Confirmed What's this?
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  • Joe's Boot Shop 2600 Mabry Drive Clovis, New Mexico U.S.A.

Joe's Boot Shop Sent defective product then says I damaged it and refused to replace it. Clovis New Mexico

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Ordered a Shady Brady hat, received it with a tear. I emailed them, they responded to say they would replace. I returned it, my cost for shipping. When I received "replacement", it was same hat with tear glued. When I called to discuss, Darla, owner, says I tore hat and refused to do anything about it. I returned hat again, this time for refund. She refunded my money minus $10.00. I am now out a total of $28.00 (shipping twice out of my pocket plus $10.00 deduction by Darla) and have no hat. Contacted the manufacturer of hat and received no response from them. I purchase lots of stuff via internet and have never had problems, until Joes Boot Shop. Don't do business with them.

Marcia
Brandywine, Maryland
U.S.A.

This report was posted on Ripoff Report on 11/04/2003 07:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/joes-boot-shop/clovis-new-mexico-88101/joes-boot-shop-sent-defective-product-then-says-i-damaged-it-and-refused-to-replace-it-c-70932. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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