Complaint Review: JR's Auto Sale - Union City Tennessee
- JR's Auto Sale 123 East Main Street Union City, Tennessee United States of America
- Phone: 731-599-9880
- Web:
- Category: Auto Dealers
JR's Auto Sale Abuse of power, unethical, unprofessional Union City, Tennessee
*Consumer Comment: Doesn't matter where you live.
*Consumer Comment: Have it checked out?
*Consumer Comment: Have it checked out?
*Consumer Comment: Your initial report
*Consumer Comment: Stop circumventing the facts
*Consumer Comment: Still waiting for your answer on were your payments late?....
*Author of original report: Agreeing?
*Author of original report: What others have to say
*Consumer Comment: Question for OP
*Consumer Comment: Question for the OP.
*Author of original report: Makes me laugh
*Consumer Comment: Really?
*Author of original report: Unfortunate Repairs or Liars?
*Consumer Comment: me 2
*Consumer Comment: question
*Consumer Comment: Ummm...
*Consumer Suggestion: Why did this evil company disable your car?
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Unaware at the time of purchase, JR's Auto Sales installs a GPS tracking system on all their vehicles, as well as a disabling device. Yes, that means regardless of where you are, they are able to disable your vehicle with a click of a button.
They sell your car's note to a finance company, and do not make you aware of this either. Again, even after the note is sold, they will STILL disable your vehicle. I was at a cemetery one evening, putting flowers out for deceased loved ones. Upon returning to my car, it would not crank. People came and tried repairing it before we finally had it towed home. The next day, I was told that they had disabled it without any notice.
Additionally, when they do call you, it is usually private or restricted number. Again, I personally do not answer numbers such as these. Within the first week of having this car, I had to take it to a local mechanic. They immediately informed me that they wheel was literally on the verge of falling off, and said I was lucky it hadn't already. The repair bill was over $300, and all I was told is, "sorry, it's sold as is." I don't expect a warranty on a used vehicle, but a little honesty and integrity would be nice.
Since that time, I have had to make numerous repairs. I am disgusted with this service, and the fact I believed the "we're here to help people, and are understanding people go through hard times."
This report was posted on Ripoff Report on 01/17/2012 01:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jrs-auto-sale/union-city-tennessee-38261/jrs-auto-sale-abuse-of-power-unethical-unprofessional-union-city-tennessee-824048. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#17 Consumer Comment
Doesn't matter where you live.
AUTHOR: Flynrider - (USA)
SUBMITTED: Thursday, January 19, 2012
"In this small community, you shouldn't have to have everything "checked out." "
It doesn't matter if you live in Mayberry and bought the car directly from Goober. If Goober has you sign a document that says any mechanical problems will be your problems, you'd be nuts not to have it checked. This doesn't mean that Goober is necessarily dishonest. There may be issues he doesn't know about. All he is saying is that the sale is final and he doesn't want to be liable for fixing the car after he's sold it.
" That's how it used to be when honest people, who appreciate other's business ran things around here. "
It's not likely. The business model for used car sales is such that any outfit that is willing to fix things that they are not responsible to fix, will not stay in business for long. Sure, there may be the occasional exception for a small repair, but the rule is otherwise.

#16 Consumer Comment
Have it checked out?
AUTHOR: Ramjet - (U.S.A.)
SUBMITTED: Thursday, January 19, 2012
You're correct that you should not HAVE to have it checked out, everything should be perfect.
However, in the real world that we all live in, car dealers (and others) are not as straight forward and honest as they SHOULD be. As a result, you owe it to yourself to do a better job of covering yourself by getting an independent mechanic to look at it. Even then, of course, something may come up that they couldn't see right then. Even if the dealer were completely diligent and honest they can miss things or things can crop up after you buy it.
In addition, your main complaint was that they shut the car down, Why? because your payments were late, there is no other reason. We know it and so do you. Of course they know people go through hard times but they have to pay their bills too and they rely on customers to keep their commitments so they can. Doesn't that seem fair?

#15 Consumer Comment
Have it checked out?
AUTHOR: Ramjet - (U.S.A.)
SUBMITTED: Thursday, January 19, 2012
You're correct that you should not HAVE to have it checked out, everything should be perfect.
However, in the real world that we all live in, car dealers (and others) are not as straight forward and honest as they SHOULD be. As a result, you owe it to yourself to do a better job of covering yourself by getting an independent mechanic to look at it. Even then, of course, something may come up that they couldn't see right then. Even if the dealer were completely diligent and honest they can miss things or things can crop up after you buy it.
In addition, your main complaint was that they shut the car down, Why? because your payments were late, there is no other reason. We know it and so do you. Of course they know people go through hard times but they have to pay their bills too and they rely on customers to keep their commitments so they can. Doesn't that seem fair?

#14 Consumer Comment
Your initial report
AUTHOR: Ashley - (U.S.A.)
SUBMITTED: Thursday, January 19, 2012
was on them disabling your car and selling your financing to another company. The only way they would remote disable your car was if your payment was late. If they are calling you, guess what? your payment is late. Whether or not they sold you a good car is beside the point. You looked at the car, you declined to take it to an independent mechanic to have it checked out, and you purchased the car as-is. The car could be a death trap, but you trusted them even knowing they were shysters.
Here's how to stop all your problems in the future:
1) Pay your car payment on time, every time. If its on time, it doesn't matter if it has a remote shutoff. They will never shut it off.
2) Pay your car payment on time, every time. Then you won't get multiple phone calls from private numbers about the vehicle.
3) When buying a used car, never trust the salesman. Always, ALWAYS, have the car taken to a mechanic and checked out before purchasing the vehicle.
4) If you suspect something about the vehicle, DON'T BUY IT. Or at the least get a good warranty.
Doing these things will help you lead a happier, healthier life.

#13 Consumer Comment
Stop circumventing the facts
AUTHOR: coast - (USA)
SUBMITTED: Wednesday, January 18, 2012
You evaded the following questions asked by other readers:
Why did this evil company disable your car? Did you inadvertently leave out the part about you paying them late? how about telling us the rest of the story Were your payments current at the time?
Who the heck is "they".
Do you think anyone buying a used car "as is" without a warranty should maybe have the car checked out first (knowing that there is no warranty)?

#12 Author of original report
Agreeing?
AUTHOR: OnlyInTN - (United States of America)
SUBMITTED: Wednesday, January 18, 2012
So, you're agreeing junk is sold there? That it is okay to buy junk, shine it up, and then put it out front for others to drive. Whether it be safe or not? In this small community, you shouldn't have to have everything "checked out."
That's how it used to be when honest people, who appreciate other's business ran things around here. Only crooks enter business where they lie about the condition of a vehicle only to put a few extra dollars in their pocket, and don't know how to right a wrong.
Again, the link is posted to read the other 39 comments about this company. I don't think that many people are "lying." The people of Union City would like to keep the few good businesses we have left, and get rid of the others.

#11 Author of original report
What others have to say
AUTHOR: OnlyInTN - (United States of America)
SUBMITTED: Wednesday, January 18, 2012
I think plenty is said here. http://www.topix.com/forum/city/union-city-tn/TC7TVP89QKJCSEN04
These are from multiple and different people. Are they all lying too?

#10 Consumer Comment
Still waiting for your answer on were your payments late?....
AUTHOR: Ken - (USA)
SUBMITTED: Wednesday, January 18, 2012
Crickets chirping.
"7 Update By AuthorMakes me laughAUTHOR: OnlyInTN - (United States of America)SUBMITTED: Wednesday, January 18, 2012POSTED: Wednesday, January 18, 2012
What does the year, make, and mileage have to do with it? If the company felt the vehicle was good enough to be put on their lot, they should at least be honest about its condition. Again, why are there dozens of complaints on Topix about this lot if it were not true? There is not a single other lot in Obion county that is complained about like JR's. Not one! So, there is no reason for that"
And you knew about JR's and STILL bought your piece of junk from them? Not too smart, at the least.
Why did you buy it from them and NOT do your due diligence and get it checked out before signing the contract?. Oh, wait, you had to buy from a lot like this with your credit history, right?
ONCE AGAIN, how many payments were made late and how late were they?
If you were on time, every time, you wouldn't have found your car disabled....deadbeat.

#9 Consumer Comment
Question for OP
AUTHOR: coast - (USA)
SUBMITTED: Wednesday, January 18, 2012
Hey Enraged or OnlyInTN (whatever your name is today),
Why have you evaded the questions posted by other readers?

#8 Consumer Comment
Question for the OP.
AUTHOR: Flynrider - (USA)
SUBMITTED: Wednesday, January 18, 2012
If you buy a car "as is" without a warranty from the seller, how long should the seller be responsible for fixing issues with YOUR car? Do you think anyone buying a used car "as is" without a warranty should maybe have the car checked out first (knowing that there is no warranty)? Do you have any responsibility to protect your interests, or is that someone else's job?
" Within the first month, I filed a lemon law complaint, and was contacted almost immediately. They said I had a case, and could pursue the matter. "
I'm sure that happened. Given this update, I am reluctant to believe anything in any of your posts. You apparently have a problem in the truth department.

#7 Author of original report
Makes me laugh
AUTHOR: OnlyInTN - (United States of America)
SUBMITTED: Wednesday, January 18, 2012
What does the year, make, and mileage have to do with it? If the company felt the vehicle was good enough to be put on their lot, they should at least be honest about its condition. Again, why are there dozens of complaints on Topix about this lot if it were not true? There is not a single other lot in Obion county that is complained about like JR's. Not one! So, there is no reason for that?

#6 Consumer Comment
Really?
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Wednesday, January 18, 2012
Interesting how you tried to totally ignore the question about your payment history. While you didn't come out and admit you were late, you appear to try and justify your lateness by bringing up something totally different.
Within the first month, I filed a lemon law complaint, and was contacted almost immediately. They said I had a case, and could pursue the matter.
- Who the heck is "they". Because you bought a USED car and there are no "Lemon Laws" for used cars in Tennessee.
One thing you never mentioned is what car did you buy? Year/Make/Model and mileage?

#5 Author of original report
Unfortunate Repairs or Liars?
AUTHOR: OnlyInTN - (United States of America)
SUBMITTED: Tuesday, January 17, 2012
I do not feel $300 plus in repair bills the first week of having the vehicle is "unfortunate." Especially, when seven days prior, the owner of the lot is saying how great of a car it is. I also do not feel dozens of other people have complained about similar problems from JR's if the intergrity of the company, vehicles, or people were that wonderful.
Within the first month, I filed a lemon law complaint, and was contacted almost immediately. They said I had a case, and could pursue the matter. Unfortunately, I would have to hire an attorney, and if I had the money for that, I would not be at a sleaze lot like this in the first place. I have those emails for anyone needing proof as well.
I do not think these people would have cared if the car exploded upon driving off their property, as long as they got some kind of money. Sad that even in a small community, you can't trust people like in the old days.

#4 Consumer Comment
me 2
AUTHOR: uKnow - (United States of America)
SUBMITTED: Tuesday, January 17, 2012
I went thru the same crap w/ them too! Even if I have to walk will never ever go back to those ppl again! I was late on payments sometimes I will admit but wouldnt of been if didnt have to pay a big repair bill every month .all they sell is junk! Get on union city topix and read every 1's experiences w/ them. Ya'll think its slick to get on here and comment under diff names when we all know its one of two ppl! Not fooling no one! Trying being honest good ppl for once!

#3 Consumer Comment
question
AUTHOR: coast - (USA)
SUBMITTED: Tuesday, January 17, 2012
"Upon returning to my car, it would not crank."
Were your payments current at the time?

#2 Consumer Comment
Ummm...
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Tuesday, January 17, 2012
I guess you figure that some guy at the finance company was so board one evening he just randomly pulled up your GPS coordinates on the computer then when he realized you were in a Graveyard he figured he would have some fun with you and disable your car.
That is what you are saying isn't it? Oh it isn't then how about telling us the rest of the story. Perhaps you can start by mentioning how late you were in your payment. Then you may want to talk about how you felt that you shouldn't be required to make a payment until they "remind" you from a number that doesn't come up "private". Then how about finishing it off by saying if they only did give you a proper warning you would have paid it.

#1 Consumer Suggestion
Why did this evil company disable your car?
AUTHOR: Ken - (USA)
SUBMITTED: Tuesday, January 17, 2012
And why do they make all these "private or restricted number" calls to you?
Did you inadvertently leave out the part about you paying them late?
I'll bet you're with a sub-prime lender and they have every right to do what they can to get you to pay the money YOU agreed to pay and to pay it when YOU agreed to pay..right?
Your unfortunate repairs have nothing to do with paying your payment per your contract.


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