Complaint Review: Just Jost Ltd. - Internet
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- Author Not Confirmed
- Just Jost Ltd. Internet United States of America
- Phone: 1-888-755-7585
- Web: http://www.justhost.com/
- Category: Web Hosting
Just Jost Ltd. Justhost Illegal withdrawal of money from my PayPal account after the cancellation of service Internet
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I set up a web domain through Just Host Ltd. (www.justhost.com) starting on June 10, 2010. On March 28, 2011 I cancelled the account. The cancellation was successful because Jost Host Ltd eliminated my domain within a few days of the cancellation.
On June 7, 2011, Just Host Ltd. charged my PayPal account, as if I had not cancelled the account. When I realized this illegal charge, I contacted Just Host at several e-mail addresses (support@justhost.com, billing@justhost.com, refunds@justhost.com) as well as several online chats to no avail. I did not hear anything from refunds@justhost.com for six days. Just Host Ltd. replied from other email adresses, but their responses were limited to the variation of "I can see this ticket is a duplicate and will now be closed. Your query will be dealt with in your separate ticket. You have been responded to in a separate ticket which is (Ticket #*******).
Even after almost one week of e-mailing, this situation has not been resolved.
This report was posted on Ripoff Report on 08/18/2011 02:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/just-jost-ltd/internet/just-jost-ltd-justhost-illegal-withdrawal-of-money-from-my-paypal-account-after-the-cance-766622. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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