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Report: #1218929

Complaint Review: Kixeye.com - San Francisco California

  • Submitted:
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  • Reported By: Anita — Pauls Valley Oklahoma USA
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  • Kixeye.com 333 Bush St. San Francisco, California USA

Kixeye.com Breach of Contract San Francisco California

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I have been playing this game for over 3 years yesterday I logged on to find that I was banned for cheating, I was shocked considering I dont cheat, I sent in a ticket asking why, no response, I sent pms to moderators asking why, no response. I call the phone number listed at their San Fransicso office its a dead recording referring  back to the web site for customer service.

I have spent real money on this game which I enjoy the cheats, hackers, and bugs notwithstanding. To be called a cheat on a free game, a cheat statement on the interent is totally unacceptable considering I am innocent of any such action. For a company to take payment and then without notice of any kind cancel my access to said account that has a positive balance and then say sorry no refunds is in my opinion Fraud! For a company to accept payment for services allow said services to be utilized and then without just cause after the fact cancel said contract without cause or explanation is fraud plan and simple!

For a company to refuse contact of any kind, refusing to be accountable for their actions is totally unacceptable. If I was aware that this company has no accessibillity for communication other than a possible email response well I would not have explored doing business with this company!

I for one will not accept my integrity and good name be tarnished in such a manner and I will not stop until I get satisfactcion!

 

 

This report was posted on Ripoff Report on 03/29/2015 06:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kixeyecom/san-francisco-california-94104/kixeyecom-breach-of-contract-san-francisco-california-1218929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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