Leatherfads.com They did not send me the items I ordered. I have requested a refunded, but they don't respond to my telephone calls or emails. Internet, Internet

I placed an order with Leatherfads.com for three leather skirts (red, yellow, and light blue) in December 2011.  When I finally received my package in January 2012, it did not have the items I ordered.  The package contained one brown leather skirt which was stained.  I contacted Leatherfads.com by telephone and email.  They told me I needed to take pictures of the packet and contents, and email the pictures to them.  I did so.   I then called them.  They told me a supervisor would call me back.  I never heard back from anyone.  I requested a refund via email, and then I called them again.  They once again told me a supervisor would call me back.  I have not heard anything back from them via email or telephone.  I called them again today, and they hung up on me.